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Alliance for Positive Health HIAP Enrollment Specialist in Albany, New York

HIAP Enrollment Specialist

Department: Program Services

Location: Albany, NY


Job Summary: Enroll HIV+ communities of color in ADAP (Aids Drug Assistance Program) and other public and private health care coverage programs and conduct culturally competent outreach and education sessions in the target area. Assist in data entry and securing documents.

Major Activities:

  • Incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F, AIDS Council policies and procedures and other applicable regulations. Observe and enforce HIV Confidentiality Law.

  • Screen and assess identified HIV+ persons for eligibility for ADAP and other public and private health care coverage programs. Provide follow-up services to ensure successful enrollment into ADAP and other public and private health coverage programs.

  • Provide virtual, as well, as face-to-face outreach in venues accessed by the target community for the purpose of program promotion and enrollment in ADAP and other public and private health care coverage programs.

  • Provide group education programs to the target community and organizations that reach the target population about AIDS Council services, ADAP, and other public and private health care coverage programs.

  • Maintain accurate records in accordance with New York state regulations and agency protocols. Maintain documentation and statistics on activities to comply with reporting requirements.

  • Work with the Client Services and Prevention Departments to develop, assess, and implement strategies to engage the target population.

  • Network with the target population, community-based organizations, service providers, and businesses to increase the visibility and accessibility of program services.

  • Facilitate referrals to case management and available HIV-related resources and services as applicable.

  • Case conference with other agencies and AIDS Council staff regarding mutual clients on a regular basis. Develop linkages with other programs and organizations that serve both, directly and indirectly, people with HIV infection.

  • Incorporate the Transtheoretical Model of Behavior Change, as applicable, into all aspects of programming.

  • Remain current on HIV, available services, health care coverage programs, and related information.

  • Assist in entering client data in the electronic health record

  • Assist in securing needed documents for clients.

  • Perform other duties as assigned.

Must Haves:

  • Associate-s degree (or equivalent in experience); Bachelor-s preferred.

  • Must have a valid driver-s license and independent means of transportation.

  • Minimum of one year of outreach, education, case management and/or other relevant human services experience.

  • Knowledge of public and private health insurance programs is preferred.

  • Bilingual (Spanish) preferred.

Knowledge, Skills and Abilities Required:

  • Ability to interact with people from diverse backgrounds within a climate of mutual respect, inclusion, enrichment, and growth. Familiarity with and sensitivity to specialized needs of people with HIV, substance abuse and mental health issues, people of color, gay, lesbian and transgender individuals.

  • Ability to provide clients with appropriate HIV/AIDS information.

  • Familiarity with and ability to access community resources and services.

  • Strong communication skills, including verbal ability, writing style and active listening skills.

  • Attention to detail; strong organizational skills including time management and ability to prioritize.

  • Ability to work as a member of a team.

  • Ability to provide strength-based, client-centered, proactive case management.

Employment Classification: Non-exempt; Full-time (37.5 hours). Flexibility required; possible early morning, evening and weekend hours.

PHYSICAL DEMANDS: The physical demands described (attached) are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Used: Office equipment (such as computer, telephone, fax, scanner, shredder) and motor vehicles.

Our employees receive a generous time off and benefits package, tuition reimbursement, free training opportunities, flexible work schedule, paid holidays, and much more!

Added Perks for our employees:

  • 403(b) with employer contributions

  • Free employee Dental insurance

  • Health insurance

  • Vision

  • Flexible Spending Account

  • Employee assistance program

  • Free Life insurance

  • Paid time off

  • Paid Holidays

  • Tuition reimbursement

  • Hybrid remote work environment (after successfully completing introductory period)

  • Diverse and accepting atmosphere