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Whitney Young Health Center Medical Assistant (req 100364) in Albany, New York

Medical Assistant (req 100364)

Albany, NY (




While demonstrating excellent customer service, teamwork, and flexibility; assists the medical providers to provide maximum quality patient care. Maintains an efficient, effective means of patient flow within the medical units. Ensures optimum safe environment, and ensures compliance with local, state, and federal regulations (i.e. OSHA, NYSDOH) within exam areas.


Age Specific Criteria:

  • Demonstrates knowledge, skills and abilities to provide medical assistance to the age groups served (birth and above).

  • Knowledge of normal growth and development.

  • Knowledge of age-specific safety precautions.

  • Ability to communicate in an age-specific manner; consider special needs related to age in services rendered; provide age-specific data to other care team members.

  • Knowledge of age-specific anticipatory guidance.


  • Consistently completes assignments in a timely manner with minimal assistance or overtime.

  • Seeks and accepts additional assignments.

  • Sets up exam rooms, office and stocks supplies as needed.

  • Assists with orientation of new employees.

  • Participates in timely patient rooming process; consistently reviews and monitors provider schedules

  • Adequately prepares patients and exam room as appropriate for the type of medical visit.

  • Sterilizes equipment as needed, and maintains soiled holding room.

  • Demonstrates flexibility in personal work flow in response to changes in patient and unit workload.

  • Maintains responsibility for attendance and punctuality.

  • Maintains efficient, effective flow of patients by following established daily schedule.

  • Reviews EHR to determine if health screenings are current.

  • Maintains required certifications.

Data Collection / Documentation:

  • Consistently takes and records accurate vital signs, height, weight.

  • Accurately collects and records patient data in electronic health record (EHR).

  • Performs EKG and records results in EHR.

  • Performing basic hearing and vision tests.

  • Collects, prepares, and transcribes result of laboratory specimens such as urine dipsticks, phlebotomy (if applies), and finger sticks (In CLIA-waived facilities).

  • Accurately collect CQI and other data as required (i.e. clinical and referral logs, quality control documents).

  • Records accurate and legible patient telephone and verbal communication in the EHR.

  • Accurately completes charting, referrals, labs and other forms in preparation for provider review and signature.


  • Demonstrates acceptable technical skills in providing medical assistance to patients.

  • Consistently follows established policies and procedures in providing medical assistance to patients.

  • Consistently provides medical assistance in consideration of age-related requirements.

  • Consistently reinforces patient and family teaching.

  • Demonstrates initiative and flexibility with assignments.

  • Assists, as needed with procedures.

  • Recognizes high risk situations/changes in patient conditions and reports them to the provider immediately.

  • Completes other duties as assigned.


  • Demonstrates excellence in both internal and external customer service; keeps customers informed of delays.

  • Understands and is able to effectively communicate HIPAA compliance, corporate compliance and client confidentiality.

  • Ensures and/or remains in compliance with local, state, and federal regulation, i.e. OASAS, NYSDOH.



Graduate from an accredited school in medical assisting (five (5) years’s experience working as a Medical Assistant in a physician/hospital setting may be substituted in lieu of graduation from an accredited school in medical assisting. Certified in BLS/CPR. One year experience as a Medical Assistant. Demonstrated excellence in customer service, as well as good communication and interpersonal skills.


One to two years’ experience as a Medical Assistant in a physician office setting. Basic computer keyboard knowledge. Flexibility to adjust to schedule changes. Knowledge of managed care requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.