New York Hire Now

Job Information

Services for the UnderServed, Inc (SUS) Outreach Specialist in Bronx, New York

We are seeking a Social Worker/Psychotherapist preferrably licensed open to master's only with substance use experience open to completing intakes at our OASAS clinic.

The Outreach Specialist will;

  • Provide telephonic, written and face to face outreach and orientation services for each Health Home eligible client in order to facilitate Health Home enrollment and retention

  • Utilize internet databases, health record systems, and other resources to explore client eligibility and contact information

  • Utilize Electronic Health/Medical Record system(s) of assigned Health Home(s) to maintain ongoing clinical documentation and records upholding all HIPAA regulations and confidentiality protocols to record each interaction with every client served.

  • Assist Care Coordinators in securing and identifying needed referrals to community and network medical, behavioral health and social assistance providers through telephonic, written, and/or face to face outreach, research, and maintenance of the program resource directory

  • Provide follow up services via telephonic or face to face engagement with clients and service planning partners as needed to coordinate reminder calls, medication and wellness checks upon request from the Care Coordination team

  • Participate in conjoint meetings or client transports with other Care Coordination staff

  • Provide oral and/or written status updates regarding client alerts, progress, regress, and needs to responsible Care Coordinator(s) and supervisor, and any service providers, legal mandate, or other care plan affiliates as needed to assist the program and clients

  • Attend meetings in the community

  • Clinical Licensure (Master’s Degree in Human Services or related field required).

  • Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System.

  • Two years’ experience with individuals with mental illness, substance abuse issues and/or a history of homelessness required.

  • Bilingual English/Spanish a plus.

  • The ideal candidate will be creative, innovative, open to change and willing to contribute new ideas.

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

External Company Name: Services For The Underserved, Inc.

External Company URL:

Street: TS-CTI Harlem