The Brookdale Hospital & Medical Center SITE MANAGER, LABORATORIES in Brooklyn, New York
The Site Manager will oversee diagnostic methods and testing personnel within assigned laboratories/departments at an offsite location (OBH-KJM/OBH-IMC). Ensures compliance with all policies, procedures and guidelines according to applicable authority levels, laws and regulations. Directs or supplements the activities of the Laboratory Supervisor, Lead Technologist, as needed. Works collaboratively with the Sr. Laboratory Administrative Director and OBH Laboratory Section Directors to ensure the achievement of system-wide goals that are consistent with OBH strategic plan. Assures compliance with the OBH mission and values for providing service excellence.
Maintain positive client relations to assure that physician and patient needs are satisfied and that the staff complies with regulatory requirements.
Establishes consistent process for compliance with any mandated proficiency testing; ensures that tests are performed properly and efficiently at all stages from specimen collection through results reporting including repeat testing, modifications, corrections and consultations.
Assists the Sr. Laboratory Administrative Director and OBH Laboratory Section Directors with the maintenance and improvement of quality control, quality assurance and proficiency testing programs.
Remains abreast of developments in the field of management and laboratory science
Responsible for the development of short-term and long-range goals and objectives for all assigned divisions. Develops plans to reach agreed on goals.
Ensures adequate orientation and training for subordinate staff and maintains necessary documentation for regulatory and accrediting agencies.
Monitors and measures key performance areas of the Laboratory. Recommends ways to promote continuous quality improvements in testing, customer service, and employee satisfaction.
Participates in the budgeting process for the Laboratory as appropriate.
Represents the Laboratory by sitting on appropriate hospital committees.
On behalf of the OBH Laboratory Chair/Medical Director, participates in the preparation, approval, editing and maintenance of all policy and procedure manuals. Ensures that personnel comply with all applicable policies, procedures, laws and regulations.
Ensures proper maintenance and use of instrumentation and required testing documentation.
Provides general supervision of staff with regards to personnel and operational management, adjusting work load assignments as well as delegating administrative functions where feasible.
Ensures that there are provisions for personnel to further their knowledge and skills through participation in appropriate internal and external educational activities.
Interviews and hires staff in conjunction with Sr. Laboratory Administrative Director and OBH Laboratory Directors, the Laboratory Medical Director, as defined by position requirements.
Establishes performance standards, completes performance review evaluations of all subordinates.
Initiates coaching and/or approves department disciplinary actions for subordinate staff when appropriate.
Reviews and investigates any complaints concerning the Laboratory or its personnel and takes appropriate corrective actions. Promptly follows the mandatory reporting procedures for any incident, non-compliant activity or serious event that did affect or potentially could have affected the clinical care of any patient, the safety of employees, or the integrity of the lab.
Evaluates and implements staffing patterns, technology and procedures to efficiently accomplish the goals of the department, including the integration of divisions, building teamwork and cross training employees where required.
Ensures that personnel are properly qualified and trained to perform all necessary testing.
Maintains and promotes a safe laboratory environment ensuring that applicable departmental, Hospital and regulatory safety and universal precaution requirements are achieved.
Conducts purchasing of supplies and equipment and ensures proper inventory management to minimize waste and prevent shortages.
Facilitates the development and implementation of new tests and/or methodologies in the division maximizing automation and test integration. Works with medical staff to determine appropriate testing patterns and proper utilization.
Ensures compliance with all regulatory standards.
Ensures that operations comply with the requirements of all regulatory and certifying agencies and maintains accreditation where needed.
All other duties as requested.
Bachelor's Degree in Medical Technology, Medical Laboratory Science or equivalent discipline required.
Advanced degree in Management / Business Administration preferred.
Minimum (6) six years of experience in laboratory operations required, including minimum (2) two years in a supervisory or leadership capacity preferred.
Experience in a clinical laboratory environment preferred.
Knowledge and Skills:
Analytical and organizational ability necessary to provide effective operational, administrative, financial and personnel management in assigned areas.
Interpersonal abilities necessary to deal effectively with all levels of Hospital staff and physicians and to direct assigned personnel.
Superior verbal and written communication skills. Demonstrated proficiency in computer applications.
New York State Clinical Laboratory Technologist license required.
American Society of Clinical Pathology (ASCP) certification (or equivalent) preferred.
Position requires prolonged periods of standing, reaching, walking throughout the working day.
Position will be required to stoop, bend, lift, and carry items weighing up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the One Brooklyn Health System.
OBHS is an equal opportunity employer, it is our policy to provide equal opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, marital status, military status, age, gender, sexual orientation, disability or handicap or other characteristics protected by applicable federal, state, or local laws.
Facility: Interfaith Medical Center Hospital
External Company Name: The Brookdale Hospital Medical Center
External Company URL: http://www.brookdalehospital.org/home.html
Street: 1545 Atlantic Avenue