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Quest Diagnostics Inc Phlebotomist II - Center Moriches, NY req66113 in Center Moriches, New York

Go the extra mile.Patients and Physicians rely on our diagnostic
testing, information and services to help them make better healthcare
decisions. These are often serious decisions with far reaching
consequences, and require sensitivity, tact and a clear dedication to
service. It's about providing clarity and hope.
In Patient Services you will work for the world leader in the industry,
with a career where you can expand your skills and knowledge. You'll
have a role where you can act with professionalism, you can inspire
colleagues, and you can care about the work we do and the people we
At Quest, Patient Service roles are tremendously important - it is a
patient-focused role where it is essential to remember that there is a
life and person behind every test tube. Your skills are critical, as is
your ability to work with the patients. The role is varied and offers a
developing career in Phlebotomy due to the scale and reach of Quest. You
can grow and improve your skills in a fast-moving, supportive team
environment. Most importantly, you can help us make a real difference.

Phlebotomist II - Center Moriches, NY req66113

Rep PS II (Phleb)- Center Moriches, New York - Monday to Friday6:00 am -
2:30 pm
Job Summary
The Patient Services Representative II (PSR II) represents the face of
our company to patients who come to Quest Diagnostics, both as part of
their health routine or for insights into life-defining health
decisions. The PSR II draws quality blood samples from patients and
prepares those specimens for lab testing while following established
practices and procedures. The PSR II has direct contact with patients
and creates an atmosphere of trust and confidence while explaining
procedures to patients and drawing blood specimens in a skillful, safe
and accurate manner. The PSR II will demonstrate Quest Leadership
Behaviors while focusing on process excellence skills and sensitivity to
confidentiality and accuracy to patient information. Successful
applicants may be assigned to a doctor's office, a patient service
center, in a house call environment, long term care or as business needs
Job Accountabilities (Responsibilities)
1.Collect specimens according to established procedures. This includes,
but not limited to: drug screens, biometric screening and insurance
2.Administer oral solutions according to established training.
3.Research test/client information and confirm and verify all written
and electronic orders by utilizing lab technology systems or directory
of services.
4.Responsible for completing all data entry requirements accurately
including data entry of patient registration; entry of test order from
requisition or pulling order from database; managing Standing Orders.
5.Enter billing information and collect payments when required,
including the safeguarding of assets and credit card information.
6.Data entry and processing specimens including: labeling, centrifuging,
splitting, and freezing specimens as required by test order.
7.Perform departmental-related clerical duties when assigned such as
data entry, inventory, stock supplies, and answer phones when needed.
8.Read, understand and comply with departmental policies, protocols and
procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual,
Automobile Policies and Procedures, Employee Handbook, Quality Assurance
Manual); and ensure that all staff members follow instructions.
9.Perform verification of patient demographic info / initials including
patient signature post-venipuncture to verify tubes were labeled in
their presence and that the name on the label is correct.
10.Assist with compilation and submission of monthly statistics and
11.Maintain all appropriate phlebotomy logs in a timely manner and based
on frequency, such as maintenance logs and temperature logs.
12.Complete training courses and keep up-to-date with the latest
phlebotomy techniques.
13.Travel to Territory Manager meeting if held off-site or off normal
14.Participate on special projects and teams.
15.Stay-up-to date on company communications and assist with the
distribution of technical information to the work group.
16.Perform Point of Care (POC) testing at those sites where needed and
the complete training/competency evaluations per Standing Operating
Procedure (SOP).
17.With appropriate training, act as mentor and resource for new
employees, assisting with transition into the PSC work environment and
the familiarity with established procedures.
18.Assist with periodic inventory counts, report shortages and problems
to group leader or supervisor as they occur.
19.Assist with the preparation of schedules for the assigned work group
or PSC's.
20.Communicate professionally with clients to resolve or refer, and
document problems, prepare problem documentation and report critical
issues as they occur.
21.Ensure staff is following all safety precautions by wearing a clean,
button lab coat, gloves and face shield when required.
22.Assist supervisors with the implementation of SOPs for phlebotomy
services in accordance with Quest Diagnostics guidelines.
23.Ensure facilities are neat, clean and in good repair, takes
appropriate action to advise Group Leader or Supervisor of required
repairs and maintenance.
24.Will be required to act as a coach, mentor, instructor and resource
advisor for new employees, as well as be the point of contact to staff
on site and provide regular input to the group lead or supervisor.

Job Requirements
1.Ability to provide quality, error free work in a fast-paced
2.Ability to work independently with minimal on-site supervision.
3.Excellent phlebotomy skills to include pediatric and geriatric.
4.Flexible and available based on staffing needs, which includes
weekends, holidays, on-call and overtime.
5.Committed to all Quest Diagnostics Policies & Procedures including
Company dress code, Employee Health & Safety, and Quest Diagnostics
Everyday Excellence Guiding Principles.
6.Must be able to make decisions based on established procedures and
exercise good judgment.
7.Must have reliable transportation, valid driver license, and clean
driving record, if applicable.
8.Travel and flexible hours required to work multiple locations and
required to cover at Patient Service Center/Mobile/Long-Term
Care/In-Office Phlebotomy locations with minimal notice.
9.Capable of handling multiple priorities in a high volume setting.
10.Must demonstrate Superior Customer Focus; ability to communicate
openly and transparently with peers, supervisors and patients; ability
to accelerate and embrace change throughout Quest; and Knowledge of our

Physical Requirements
1.Lift light to moderately heavy objects. The normal performance of
duties may require lifting and carrying objects. Objects in the weight
range of 1 to 15 pounds are lifted and carried frequently; objects in
the weight range of 16 to 25 pounds are lifted and carried occasionally
and objects in the weight range of 26 to 40 pounds are seldom lifted and
carried. Objects exceeding 41 pounds are not to be lifted or carried
without assistance.
2.Must be able to sit or stand for long periods of time; requires long
hours of eye and hand coordination.
3.Must be able to perform repetitive tasks with dominant hand frequently
to constantly throughout the day.
4.Position requires travel.
5.Extensive use of phone and PC.
6.Fine dexterity with hands/steadiness.
\[All requirements are subject to possible modifications to reasonably
accommodate individuals with disabilities. All duties and requirements
are essential job functions.\]

Required Education
1.High school diploma or equivalent.
2.Medical training: medical assistant or paramedic training preferred.
3.Phlebotomy certification preferred. Required in California, Nevada,
and Washington.

Work Experience
1.Three years phlebotomy experience required, inclusive of pediatric,
geriatric and capillary collections.
2.Minimum 2 years in a Patient Service Center environment preferred.
3.Customer service in a retail or service environment preferred.
4.Keyboard/data entry experience.

All requirements are subject to possible modifications to reasonably
accommodate individuals with disabilities. / Citizenship.

Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities /
Veterans / Disabled / Sexual Orientation / Gender Identity.