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Long Island Select Healthcare, Inc. Manager of Care Coordination Services - RN in Central Islip, New York

Description

Long Island Select Healthcare Inc. (LISH) is a comprehensive network of community health centers under a Federally Qualified Health Center (FQHC) model. We provide Article 16 and 28 clinic services at 8 locations across Suffolk County, New York. LISH is currently seeking a Manager of Care Coordination Services - RN to directly impact patient care as a front line leader. You will be responsible for the leadership, development and oversight of Care Coordination and Virtual Care programs across locations. Experience in Outpatient Care Coordination required. Applicant must be able to work regular M-F full-time hours. This is an on-site position

General Duties Include

  • Provide supervision and mentorship to Chronic Care Management (CCM) team. Oversee, monitor, and develop the performance needs of assigned personnel.

  • Develop a positive culture to promote continuous growth and staff development

  • Provides clinical and community resources for CCM team to ensure high quality, coordinated services are delivered appropriately

  • Serves as a resource to staff on all training and continuing education and client wellness activities and education and develops and coordinates programming in response to the needs of management; staff; clients; and of specific sites.

  • Development and implementation of care coordination model in accordance with FQHC and PCMH standards, values and models

  • Serve as the local content expert on the care coordination program, including resources and supports available to patients

  • Review monthly data reports; identify strengths and areas of opportunity; develop and implement strategies to address identified opportunities

  • Participates in Organization-Wide quality improvement program. Develops, manages and ensures the implementation of and adherence to departmental policies, procedures and quality activities.

  • Presents and reviews quarterly program reports and quality data to Organization leadership as needed.

  • Implements and evaluates compliance to NYS DOH regulations. Participates in preparation for accreditation and program certification surveys. Involves staff at all levels in survey compliance, particularly as it relates to CCM and Virtual Care Programs.

  • Participates in the recruitment, hiring, and orientation of team members

  • Maintain necessary knowledge and skills to conduct effective patient-centered care coordination activities.

  • Other duties as assigned.

Requirements:

  • NYS Licensed Registered Nurse

  • Two (2) years experience in Outpatient Care Coordination required

  • Experience managing a team of professionals required

  • Experience and Knowledge of Remote Patient Monitoring equipment preferred

  • Knowledge of dual eligible patients (Medicare/Medicaid) preferred

  • Experience with outpatient healthcare setting required

  • BLS Certified

  • Knowledge of CMS guidelines

Benefits

  • 4 Weeks Paid Vacation, 10 Sick Days, 3 Personal Days, & 10 Holidays Per Year

  • Medical, Dental & Vision available

  • Short & Long-Term Disability

  • Group Term Life

  • Eligibility for Student Loan Repayment Programs

Why LISH?

Our Core Values help us make a difference in our community

  • Here's what our Employees & Interns have to say about LISH:

  • "My direct manager, is great! [They are] always asking for feedback on my work day and doing what [they] can to make the days run more smoothly for all involved."

  • "The most valuable thing I took from my (interning) experience was the focus of keeping patients first. LISH is true to their mission statement and it really instilled in me those same values."

  • "Coworkers are kind, courteous and respectful of each other and the patients."

  • "My manager is interested in me as a person not just someone in a workplace, [They Have] an open door policy for questions and help find solutions when problems arise. [They] treat all staff fairly and always acknowledges a job well done."

  • The work we do at LISH makes me proud because for many of our patients we are like family . We take the time to really get to know our patients and they truly receive the care and respect that they deserve .

LISH is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. LISH complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for LISH in the U.S

Qualifications

Skills

Required

  • Leadership: Intermediate

  • Team Building: Intermediate

Motivations

Preferred

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

  • Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Licenses & Certifications

Required

  • Basic Life Support

  • RN

Experience

Required

  • 2 years: Outpatient Healthcare

  • 2 years: Outpatient Care Coordination

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