Long Island Select Healthcare, Inc. Manager of Care Coordination Services - RN in Central Islip, New York
Long Island Select Healthcare Inc. (LISH) is a comprehensive network of community health centers under a Federally Qualified Health Center (FQHC) model. We provide Article 16 and 28 clinic services at 8 locations across Suffolk County, New York. LISH is currently seeking a Manager of Care Coordination Services - RN to directly impact patient care as a front line leader. You will be responsible for the leadership, development and oversight of Care Coordination and Virtual Care programs across locations. Experience in Outpatient Care Coordination required. Applicant must be able to work regular M-F full-time hours. This is an on-site position
General Duties Include
Provide supervision and mentorship to Chronic Care Management (CCM) team. Oversee, monitor, and develop the performance needs of assigned personnel.
Develop a positive culture to promote continuous growth and staff development
Provides clinical and community resources for CCM team to ensure high quality, coordinated services are delivered appropriately
Serves as a resource to staff on all training and continuing education and client wellness activities and education and develops and coordinates programming in response to the needs of management; staff; clients; and of specific sites.
Development and implementation of care coordination model in accordance with FQHC and PCMH standards, values and models
Serve as the local content expert on the care coordination program, including resources and supports available to patients
Review monthly data reports; identify strengths and areas of opportunity; develop and implement strategies to address identified opportunities
Participates in Organization-Wide quality improvement program. Develops, manages and ensures the implementation of and adherence to departmental policies, procedures and quality activities.
Presents and reviews quarterly program reports and quality data to Organization leadership as needed.
Implements and evaluates compliance to NYS DOH regulations. Participates in preparation for accreditation and program certification surveys. Involves staff at all levels in survey compliance, particularly as it relates to CCM and Virtual Care Programs.
Participates in the recruitment, hiring, and orientation of team members
Maintain necessary knowledge and skills to conduct effective patient-centered care coordination activities.
Other duties as assigned.
NYS Licensed Registered Nurse
Two (2) years experience in Outpatient Care Coordination required
Experience managing a team of professionals required
Experience and Knowledge of Remote Patient Monitoring equipment preferred
Knowledge of dual eligible patients (Medicare/Medicaid) preferred
Experience with outpatient healthcare setting required
Knowledge of CMS guidelines
4 Weeks Paid Vacation, 10 Sick Days, 3 Personal Days, & 10 Holidays Per Year
Medical, Dental & Vision available
Short & Long-Term Disability
Group Term Life
Eligibility for Student Loan Repayment Programs
Our Core Values help us make a difference in our community
Here's what our Employees & Interns have to say about LISH:
"My direct manager, is great! [They are] always asking for feedback on my work day and doing what [they] can to make the days run more smoothly for all involved."
"The most valuable thing I took from my (interning) experience was the focus of keeping patients first. LISH is true to their mission statement and it really instilled in me those same values."
"Coworkers are kind, courteous and respectful of each other and the patients."
"My manager is interested in me as a person not just someone in a workplace, [They Have] an open door policy for questions and help find solutions when problems arise. [They] treat all staff fairly and always acknowledges a job well done."
The work we do at LISH makes me proud because for many of our patients we are like family . We take the time to really get to know our patients and they truly receive the care and respect that they deserve .
LISH is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. LISH complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for LISH in the U.S
Team Building: Intermediate
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Licenses & Certifications
Basic Life Support
2 years: Outpatient Healthcare
2 years: Outpatient Care Coordination