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SUNY Delhi Financial Aid Assistant in Delhi, New York

Location: Delhi, NY Category: Staff Posted On: Wed Nov 24 2021 Job Description:

SUNY Delhi seeks a dynamic, forward thinking and engaging Financial Aid Assistant to the join the Office of Student Financial Services. SUNY Delhi prides itself on being a welcoming college community for all. Diversity, equity and inclusiveness are integral components of the highest quality academic programs and the strongest campus climate. The college seeks a wide range of applicants for its positions so that inclusive excellence will be affirmed.

The Financial Aid Assistant position is an entry-level professional position. The successful candidate will counsel prospective and current students and parents about the financial aid application, policies, procedures and availability of aid to meet their financial need as well as advising aid recipients on academic progress requirements associated with their financial aid.

Principal duties include:

  • Assist students and families with filling out and submitting the FAFSA

  • Meet with and counsel students and families regarding individual financial aid packages; answering questions and giving individual advisement to students/families in person, on the phone, by email and through virtual appointment.

  • Provide both in-person and virtual presentations on financial aid topics to local high schools and to SUNY Delhi students

  • Work with students and perform outreach to obtain the documentation necessary to process the FAFSA for those who are selected for verification

  • Process financial aid verifications of individual student aid applications as mandated by federal law

  • Participate in college events such as Open House, Orientation, Accepted Student Days

  • Sound understanding of federal and state financial aid programs and regulations including satisfactory academic progress

  • Runs and reviews reports to validate accuracy of awards while remaining compliant.

  • Running various financial aid processes to support the awarding of financial aid.

    Job Requirements:

  • Bachelor's Degree

  • At least one year customer service/student support service

  • Strong attention to detail and time management skills

  • Excellent written and oral communication skills; ability to communicate financial information clearly and concisely

  • Ability to multi-task, prioritize and meet deadlines in a fast-paced environment

  • Available to work some evenings and weekends

Preferred Qualifications:

  • SUNY or Higher Education financial aid experience

  • Ellucian Banner experience

    Additional Information:

  • Salary: $44,374

  • Budget Title: Financial Aid Assistant, SL2

  • Work Schedule: Monday through Friday days, with occasional evenings and weekend work. Occasional travel to area high schools and conferences will be required.

  • Reports to: Assistant Director of Financial Aid

  • This is a 12-month position

  • This position offers full New York State UUP (FT) ( benefits which are among the most comprehensive in the country.

  • Click here for more Information for Prospective Employees (

  • SUNY Delhi has a strong commitment to Affirmative Action and Cultural Diversity. The College welcomes responses from women, minorities, individuals with disabilities and veterans.

  • SUNY Delhi is committed to providing a safe and productive learning and living community for our students and employees. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Any offer of employment is contingent on the successful completion of the background check.