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KPH Healthcare Services, Inc. Proposal Manager in East Syracuse, NY, New York


Travel : Occasional travel required.

Scope of Responsibilities: Works under general supervision. Relies on experience and judgment to plan and accomplish assigned tasks and goals.

Job Summary: Responsible for supervising, mentoring and managing work of the RFP Department staff, whose responsibilities include responding to request for proposal (RFP) questions, identifying financial needs of prospective or renewing clients, requesting and analyzing financial reports, performing underwriting analysis functions, and quantifying the impact of various pricing structures on pharmacy utilization and costs.


Job Duties:

  • Manages all RFP responses and submission for prospective business opportunities.

  • Partner with cross functional teams to manage database of RFP responses.

  • Work closely with VP of Strategic Growth and Director of Finance to set the strategic direction related to sales, RFP and pricing strategies; develop and continually assess the value proposition of ProAct’s pharmacy benefit management program.

  • Develop and manage a proactive and organized sales process and pipeline, and tracks achievement against strategic objectives and business plan.

  • Facilitate development of the RFP Department’s financial models, such as the team’s baseline model, to ensure they reflect enhancements such as new industry pricing strategies, evolving internal corporate cost structures and a well-documented list of financial assumptions and qualifications.

  • Manage day-to-day tasks assigned to RFP Department staff, ensure that all deadlines are met and any changes or delays in timelines are clearly communicated.

  • Partner with marketing

  • Participate in development and implementation of initiatives to improve processes and procedures.

  • Lead and mentor staff to improve skill set and career potential.

  • Responsible for completing all mandatory and regulatory training programs.

  • Perform other duties as assigned.


Educational Requirements:

  • Minimum: AS Degree

  • Preferred: BS Degree in Communication, Marketing or related field

Experience Preferred:

  • Preferred: Previous 3 years in health benefits related field or

Special Conditions of Employment:

  • Criminal background check and/or drug test

  • Initial and continuous exclusion and sanction/disciplinary monitoring

Required Training:

  • HIPPA Privacy & Security Course

  • Fraud, Waste, and Abuse Course

Job Skills Required:

  • Strong writing, inter-personal and communication skills

  • Must be able to effectively communicate with internally and externally in person, on the phone and through email

  • Experience in the healthcare/PBM sector

  • Research skills, must be able to use all available resources to answer questions

  • Strong skills in Excel, Word, PowerPoint, Outlook and Adobe

  • Must be able to work independently

Management Skills Required:

  • Customer Service: Must provide timely and accurate responses to all business associates

  • Planning: Must develop effective plans, objectives and goals that achieve desired results in a timely manner

  • Organization: Must organize work in a systematic way, establish clear lines of responsibility, and delegate effectively

  • Communication: Must write and speak clearly and effectively at all levels, listen and be attentive to others

  • Decision Making: Gather, analyze data and make and/or implement effective decisions in a timely manner

  • Technology: Must use technology to its fullest potential to achieve department and corporate goals

Leadership Skills Required :

  • Leadership: Gains acceptance of ideas and accomplishes goals through subordinates, peers and teams

  • Personnel Development: Selects, trains, coaches and develops associates and teams for peak performance

  • Teamwork: Must strengthen team performance by sharing information, establishing guidelines and celebrating success

  • Empowerment: Demonstrates positive and active ownership of one’s responsibilities and fosters the same in others

  • Employee Relations: Provides and solicits constructive feedback, evaluates performance and takes corrective action

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Job Locations US-NY-East Syracuse, NY

Posted Date 1 week ago (1/13/2021 9:23 AM)

Requisition ID 2021-6185

# of Openings 1

Category Management

Location : Location US-NY-East Syracuse, NY