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Berkshire Farm Center Bilingual Lead Case Manager (Merraine Group) in Glenmont, New York

Description

Essential Functions:

Responsible for day to day supervision of case managers including
coordinating and/or conducting staff training and development, hiring
and selection of staff, performance evaluation, directing and assigning
work, managing work environments, approving time cards and time off
requests, and making recommendations for other personnel Responsible for
on call coverage as assigned.

Ensures and monitors delivery of consistent and comprehensive sets of
services are provided to youth and families at frequencies consistent
with treatment goals, state mandates, and Agency Ensures all required
documentation is completed in timely, consistent and comprehensive
manner. Responsible to receive and report all Critical Incidents timely.
Manage and reduce risk in area(s) of responsibility and to report it if
it is outside of area(s) of responsibility or seek assistance when
needed to resolve the matter. Assures health and safety risks are
controlled or removed, and a safe and therapeutic environment exists.

Responsible for developing process and program improvement plans by
utilizing data driven output and/or Systematically monitors results
against expectations and implements/recommends a corrective action plan
where necessary including developing systems for tracking reports and
other matters. Recommends and implements new programming or processes as
identified.

Assist with developing annual budget; monitors and develops
administration of program Monitors programs and services meet/exceed
utilization targets and expenses do not exceed budgetary limits.
Participates in development of budget based on current spending and
trends.

Develops and maintains collaborative relationships with internal and
external Serves as the face of Berkshire while promoting the system of
care for youth needing higher or lower services. Participates and
initiates program development marketing efforts. Monitors environmental
trends in order to meet and expand programming needs.

Adheres to agency policies and procedures; promotes and supports agency
mission, vision and values including participating in internal surveys
and data collection for continuous improvement

Perform other duties as

Education & Work Experience Requirements:

Master's degree in the behavioral sciences, human services or social
services fields or bachelor's degree and at least 3 years progressive
employment experience that demonstrates supervisory and case
management

Fluent in English/Spanish with excellent verbal and written
communication skills

Must have a current, valid driver's license per Agency Travel
required;

Must be able to work a flexible schedule, outside of normal business
hours including nights, weekends and on-call, as needed

Ability to work with economically and culturally diverse

Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities

The contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees or
applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response to a
formal complaint or charge, (b) in furtherance of an investigation,
proceeding, hearing, or action, including an investigation conducted by
the employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)

Berkshire Farm Center & Services for Youth (BFCSY) is an Equal
Employment Opportunity/Affirmative Action Employer committed to
excellence through diversity. BFCSY takes affirmative actions as an
equal opportunity employer to attract, promote, and retain the most
fully qualified candidates without regard to race, color, religion, sex
(including pregnancy, childbirth or related medical conditions) sexual
orientation, gender identity or expression, transgendered status, age,
national origin, marital status, citizenship, physical and mental
disability, criminal record, genetic information, predisposition or
carrier status, status with respect to receiving public assistance,
domestic violence victim status, a disabled, special, recently
separated, active duty wartime, campaign badge, Armed Forces service
medal veteran, or any other characteristics protected under applicable
law.

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