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St. Lawrence Health System Float GH Patient Representative in Gouverneur, New York

Job Summary

Hospital professional will be responsible for the comprehensive servicing of GH patients with a focus on the critical aspects of patient registration including making an empathetic first impression, soliciting personal health information, answering sensitive patient questions/concerns, insurance verification, co-payments scheduling and pre access for the entire hospital. Individual will also share work in the hospitals telephone switchboard.

This position will be expected to provide support as needed and requested within the SLHS. This position will also provide clerical support for outpatient practices such as Dekalb Health Center and Edwards Health Center. Some coverage in all SLHS may occur.

Core Responsibilities

  1. Registration for all areas of hospital Insurance verification, errors, and co pays and account payments, financial counseling.

  2. Switchboard coverage, alarm activations, paging and answering service

  3. Scheduling, authorization verification, pre insurance, accuracy, errors and co-pay collections in pre access area.

  4. Provide excellent customer service to our patients and visitors

  5. Meets and abides by GH Mission, Vision & Values

  6. Other duties as deemed necessary

Required Experience

Required: One year experience in a hospital setting with a minimum applying registration/ scheduling.

Preferred: One year experience in hospital setting applying all patient classifications.


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Location : Name LinkedGouverneur Hospital

Job LocationsUS-NY-Gouverneur

ID 2021-7488

Type Full-Time

Shift 8 Hour

Shift Details 8Hr: Variable Shifts

Category Clerical / Admin Support

Job Location : AddressMain Hospital

Required Level High School Diploma or Equivalent

Preferred Level Associate's Degree

Preferred Field Healthcare

Licensure /Certification Preferred Licensure: Medical Clerical Certification

Contract 1199

Date Posted 4/8/2021