Job Information
St. Lawrence Health System Float GH Patient Representative in Gouverneur, New York
Job Summary
Hospital professional will be responsible for the comprehensive servicing of GH patients with a focus on the critical aspects of patient registration including making an empathetic first impression, soliciting personal health information, answering sensitive patient questions/concerns, insurance verification, co-payments scheduling and pre access for the entire hospital. Individual will also share work in the hospitals telephone switchboard.
This position will be expected to provide support as needed and requested within the SLHS. This position will also provide clerical support for outpatient practices such as Dekalb Health Center and Edwards Health Center. Some coverage in all SLHS may occur.
Core Responsibilities
Registration for all areas of hospital Insurance verification, errors, and co pays and account payments, financial counseling.
Switchboard coverage, alarm activations, paging and answering service
Scheduling, authorization verification, pre insurance, accuracy, errors and co-pay collections in pre access area.
Provide excellent customer service to our patients and visitors
Meets and abides by GH Mission, Vision & Values
Other duties as deemed necessary
Required Experience
Required: One year experience in a hospital setting with a minimum applying registration/ scheduling.
Preferred: One year experience in hospital setting applying all patient classifications.
EOE
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Location : Name LinkedGouverneur Hospital
Job LocationsUS-NY-Gouverneur
ID 2021-7488
Type Full-Time
Shift 8 Hour
Shift Details 8Hr: Variable Shifts
Category Clerical / Admin Support
Job Location : AddressMain Hospital
Required Level High School Diploma or Equivalent
Preferred Level Associate's Degree
Preferred Field Healthcare
Licensure /Certification Preferred Licensure: Medical Clerical Certification
Contract 1199
Date Posted 4/8/2021