St. Lawrence Health System GH Patient Representative in Gouverneur, New York
Hospital professional will be responsible for the comprehensive servicing of GH patients with a focus on the critical aspects of patient registration including making an empathetic first impression, soliciting personal health information, answering sensitive patient questions/concerns, insurance verification, co-payments scheduling and pre access for the entire hospital. Individual will also share work in the hospitals telephone switchboard.
This position will be expected to provide support as needed and requested within the SLHS. This position will also provide clerical support for outpatient practices such as Gh Specialty Suite and Dekalb Health Center. Some coverage in all SLHS may occur. May be required to float to other practices as needed.
Registration for all areas of hospital Insurance verification, errors, and co pays and account payments, financial counseling.
Switchboard coverage, alarm activations, paging and answering service
Scheduling, authorization verification, pre insurance, accuracy, errors and co-pay collections in pre access area.
Provide excellent customer service to our patients and visitors
Meets and abides by GH Mission, Vision & Values
Other duties as deemed necessary
Required: One year experience in a hospital setting with a minimum applying registration/ scheduling.
Preferred: One year experience in hospital setting applying all patient classifications.
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Location : Name LinkedGouverneur Hospital
Shift Details8Hr: Variable Shifts
CategoryClerical / Admin Support
Job Location : AddressMain Hospital
Required LevelHigh School Diploma or Equivalent
Preferred LevelAssociate's Degree
Licensure /CertificationPreferred Licensure: Medical Clerical Certification