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Gold Star Plumbing, Inc. DBA Gold Star Service Drain Cleaner in Hicksville, New York

The ultimate Drain Cleaner at Gold Star Service is a self-starter, willing to go beyond expectations to ensure every customer experience is exceptional. S/he has a minimum of 2-3 years of previous experience as a Drain Cleaner. Continued learning in the trade is definitely an asset. You have to be efficient, able to diagnose problems and make the necessary repairs to give our customers peace of mind. You are hard working and driven to succeed.

Why work with an industry leader like Gold Star Service?

At Gold Star Service your talent and drive set the pace for your career. The harder and smarter you work, the better your rewards. Our management team knows the success of our business rests firmly on the shoulders of our team, so we do everything in our power to help you be the best you can be. You’ll be proud to work for Gold Star Service!

The secret to our success is our culture!

We know that work isn’t everything. True fulfillment comes from being successful at work and happy at home. That’s why we help each member of our team achieve their personal and professional goals. Your happiness is good for business.

Your role on the Gold Star Service Team:

You provide drain cleaning solutions and repairs with the highest integrity. You are the expert our customers trust to enter their home or business and give brilliant advice about what their home needs. The team at Gold Star Service trusts you to build a positive relationship with every customer and act professionally in every situation.

Every day will be different. Your day could include:

  • Simple drain cleaning to more complex situations

  • Troubleshooting ongoing problems a customer is experiencing

  • Presenting findings and options to customers, providing advice as needed/requested

  • Completing approved repairs, improvements, or installations within industry standard hours per repair pricing guide

  • Ensuring complete customer satisfaction upon completion of work

  • Collecting for work performed

  • Providing customers with information and pricing on service agreements, accessories, and other comfort improvements

  • Identifying and suggesting opportunities for quality and cost improvements

As our resident expert, your knowledge and skills include:

  • 2 or more years of experience as a residential or commercial Drain Cleaner.

  • Some experience with inline video equipment and high pressure water jetters would be an asset. We will train you to handle the equipment safely and effectively.

  • You will be required to perform sewer line repairs, replacement and trenchless sewer line repairs.

  • Ability to show leadership and work independently or with a team member

  • Excellent customer communications skills

  • Open to learning more, and possibly get cross-trained in other trades

  • Ability to lift and carry 75 to 100 lbs

  • Ability to read blue-prints would be a definite asset.

  • Knowledge of best practices, safety and installation methods

  • Valid NYS driver’s license and clean driving and criminal records as required by state laws for home service companies and by company insurance carrier(s)

  • Ability to troubleshoot and provide repairs

  • Present a neat, clean, professional appearance

  • Flexible availability, including weekends and some nights

  • Excellent time management skills

  • Motivated and able to work independently

  • Basic reading, writing, and arithmetic skills required.

  • You love to challenge yourself and want to learn continuously.

Check out these fantastic benefits:

  • Competitive salary (we pay more than most)

  • Great benefits, including Medical/Dental/Vision and Life insurance

  • Amazing 401k with company match

  • Your birthday is a paid day off!

  • Paid wellness days

  • Holiday and vacation pay

  • Paid training

  • Incentive programs (including vacation cruises!)

  • Profit-sharing program

  • A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance)

*We are an Equal Opportunity Employer and all inquiries are kept confidential.

*We hire Veterans

It is important to Gold Star Service as your potential employer that you read this job posting carefully and answer all questions required to be considered as an applicant. Thank you.