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Victory Packaging Production Supervisor, 2nd Shift in Hicksville, New York

The opportunity:

The 2nd Shift Production Supervisor will:

  • Work directly with sales, customers, and production on new project requests for potential new business.

  • Ensure the timely production of quality products that meet or exceed customer expectations.

  • Proactively manage departmental metrics that impact cost (e.g., downtime, make-readies, run speed and waste).

  • Ensure compliance with all company policies and procedures, all S.O.Ps, work instructions, and GMPs.

  • Responsible for day-to-day management of department including handing out work assignments, daily planning, managing performance of direct reports, operational decisions, problem-solving, and conflict management.

How you will impact WestRock:

  • Process prototypes and/or drawings for initial concept consideration.

  • Foster a team atmosphere, provides vision, and demonstrate support of the company’s core processes, leadership, and decisions.

  • Work with production to determine most efficient ways to produce the product. Maintain log of projects and turn-around times.

  • Communicate information to customer and coworkers to ensure that product is produced according to the appropriate specifications.

  • Create templates for all designs once production has been approved.

  • Ensure department meets production and quality goals on a daily basis.

  • Identify, document, and share departmental metrics for Productivity, Safety, Quality, Waste and any other metrics required by the company.

  • Plan and schedule staffing to meet workload requirements and productivity standards.

  • Manage employee performance by setting goals and consistently holding employees accountable for meeting performance standards.

  • Train or ensure training is conducted in Safety, GMPs, Quality systems rules and procedures.

  • Ensure compliance to all company policies and procedures.

  • Make sound operational decisions.

  • Understand the functions and capabilities of various departments and use those resources effectively.

  • Analyze root causes and solve problems effectively and in a timely manner.

  • Use data to improve productivity.

  • Lead, motivate, and inspire individual workers and teams.

  • Manage effectively through change, transition, and conflict.

  • Own issues and problems, seeing them through to resolution.

  • Ensure employees are cross-trained and given opportunities to learn new things.

  • Provide needed resources and support (technical, training, motivational).

  • Build collaborative relationships within the organization.

  • Identify and resolve potential safety problems; responds to safety audits.

  • Write S.O.Ps as needed; submit revision requests and create temporary work instructions.

  • Ensure all documentation/time sheets are legible and accurate.

  • Address both internal and external corrective actions.

  • Maintain a clean work environment (5S Basics).

  • Lead effective department meetings.

  • Perform other job duties as assigned.

What you need to succeed:

  • High school diploma or general education degree (G.E.D.); college degree preferred.

  • Minimum 3 years’ supervisory experience if external candidate; printing experience preferred.

  • Must have the ability to do the jobs he/she is supervising or to quickly gain a working knowledge of those jobs.

  • Must have at least 3 years’ experience with customers interfacing and/or explaining our capabilities.

  • Must demonstrate strong technical knowledge and ability to lead and motivate others.

  • Must have the ability to meet and/or pass the minimum requirement on a mechanical test or have demonstrated mechanical aptitude through prior work experience.

  • Must have math and measurement skills to understand, track, analyze, and report on operating metrics.

  • Must have effective interpersonal communication skills.

  • Must have the ability to foster team work and motivate individual performers.

  • Must have knowledge of or be able to learn safety rules and procedures, operating, maintenance, and technical policies and procedures.

  • Must be able to relate effectively with others at all levels of the organization.

  • Must be process-oriented.

  • Must be reliable and dependable.

  • Must be able to pass color vision test.

  • Functions well in a fast-paced environment and manage competing priorities.

  • Must be able to relate effectively with others at all levels of the organization.

  • Must be able to perform all essential functions of this job with or without reasonable accommodation.

What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence

  • Comprehensive training with numerous learning and development opportunities

  • An attractive salary reflecting skills, competencies and potential

  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.