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The opportunity:

The 2nd Shift Production Supervisor will:

• Work directly with sales, customers, and production on new project requests for potential new business.

• Ensure the timely production of quality products that meet or exceed customer expectations.

• Proactively manage departmental metrics that impact cost (e.g., downtime, make-readies, run speed and waste).

• Ensure compliance with all company policies and procedures, all S.O.Ps, work instructions, and GMPs.

• Responsible for day-to-day management of department including handing out work assignments, daily planning, managing performance of direct reports, operational decisions, problem-solving, and conflict management.

How you will impact WestRock:

• Process prototypes and/or drawings for initial concept consideration.

• Foster a team atmosphere, provides vision, and demonstrate support of the company’s core processes, leadership, and decisions.

• Work with production to determine most efficient ways to produce the product. Maintain log of projects and turn-around times.

• Communicate information to customer and coworkers to ensure that product is produced according to the appropriate specifications.

• Create templates for all designs once production has been approved.

• Ensure department meets production and quality goals on a daily basis.

• Identify, document, and share departmental metrics for Productivity, Safety, Quality, Waste and any other metrics required by the company.

• Plan and schedule staffing to meet workload requirements and productivity standards.

• Manage employee performance by setting goals and consistently holding employees accountable for meeting performance standards.

• Train or ensure training is conducted in Safety, GMPs, Quality systems rules and procedures.

• Ensure compliance to all company policies and procedures.

• Make sound operational decisions.

• Understand the functions and capabilities of various departments and use those resources effectively.

• Analyze root causes and solve problems effectively and in a timely manner.

• Use data to improve productivity.

• Lead, motivate, and inspire individual workers and teams.

• Manage effectively through change, transition, and conflict.

• Own issues and problems, seeing them through to resolution.

• Ensure employees are cross-trained and given opportunities to learn new things.

• Provide needed resources and support (technical, training, motivational).

• Build collaborative relationships within the organization.

• Identify and resolve potential safety problems; responds to safety audits.

• Write S.O.Ps as needed; submit revision requests and create temporary work instructions.

• Ensure all documentation/time sheets are legible and accurate.

• Address both internal and external corrective actions.

• Maintain a clean work environment (5S Basics).

• Lead effective department meetings.

• Perform other job duties as assigned.

What you need to succeed:

• High school diploma or general education degree (G.E.D.); college degree preferred.

• Minimum 3 years’ supervisory experience if external candidate; printing experience preferred.

• Must have the ability to do the jobs he/she is supervising or to quickly gain a working knowledge of those jobs.

• Must have at least 3 years’ experience with customers interfacing and/or explaining our capabilities.

• Must demonstrate strong technical knowledge and ability to lead and motivate others.

• Must have the ability to meet and/or pass the minimum requirement on a mechanical test or have demonstrated mechanical aptitude through prior work experience.

• Must have math and measurement skills to understand, track, analyze, and report on operating metrics.

• Must have effective interpersonal communication skills.

• Must have the ability to foster team work and motivate individual performers.

• Must have knowledge of or be able to learn safety rules and procedures, operating, maintenance, and technical policies and procedures.

• Must be able to relate effectively with others at all levels of the organization.

• Must be process-oriented.

• Must be reliable and dependable.

• Must be able to pass color vision test.

• Functions well in a fast-paced environment and manage competing priorities.

• Must be able to relate effectively with others at all levels of the organization.

• Must be able to perform all essential functions of this job with or without reasonable accommodation.

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence

• Comprehensive training with numerous learning and development opportunities

• An attractive salary reflecting skills, competencies and potential

• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.