Aspen Dental Patient Care Technician in Lockport, New York
As one of the Northeast’s fastest growing urgent care provider we are focused on providing excellent opportunities for professionals that demonstrate a continual commitment to the highest quality, patient-centered care, in a warm and friendly setting.
As a reflection of our continued growth, we have an exciting opening to join our team as a Patient Care Technician.
As a WellNow Patient Care Technician, you will be a vital part of the team and will maintain the “path” between the front end and clinical side of operations. You will be a part of a team that is dedicated to improving the delivery and quality of healthcare to our Urgent Care patients, while being part of a medical community in which you are supported in your growth as a medical professional.
Responsible for taking patient history and obtain vital signs
Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
Perform necessary phlebotomy for collection of laboratory samples
Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
Schedule and coordinate necessary records for ancillary care for patients
Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation
Maintain confidentiality with all patient information (HIPAA)
Ensures equipment is in working order
Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
Maintains examination rooms and stocks necessary medical supplies
Performs duties to ensure good patient flow
Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner
Accompanies the provider to the bedside
Accurately and thoroughly documents the patient medical history, physical exam, and procedures
Completes transcription as requested
Performs tasks to improve provider efficiency during the course of a shift
Greets and registers patients
Answers and appropriately triages phone calls
Takes payments for visits
Printing, scanning, and faxing reports
Other front desk and cleaning responsibilities as assigned
High School Degree or equivalent
Ability to identify equipment problems and correcting or notifying team leader
Ability to apply written instructions and standardized work practices
Ability to establish and maintain effective relationships with staff, patients, and families
Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.
Computer knowledge and skills, must be able to register patients on the computer in a timely manner
Up-to-date on injections, and provide documentation, as per OSHA guidelines
Ability to complete and maintain CPR certification
Excellent listening and note-taking skills
Ability to apply written instructions and standardize work practices
Basic computer skills, including the use of Electronic Medical Records (EMR)
Demonstrated ability to type at least 45 words per minute
Strong communication skills, including grammatical, spelling and verbal
Detail-oriented with proven ability to work effectively under conditions requiring accuracy
Capable of working well on a team
Friendly and customer service oriented
Ability to manage high call volume
Ability to sit, stand, walk, use hands to finger, grasp, handle or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear, and perform repetitive motions of hands and/or wrists.
Requires some physical work; lifting, pushing, or pulling required of objects up to 50 pounds.
Close mental and visual attention required for planning or directing fairly complex work methods or operations that obtain size, shape, or physical qualities of product.
WellNow is an EOE.
Street: 5780 S Transit Rd.
Travel: Up to 25%
External Company Name: WellNow Urgent Care
External Company URL: https://wellnow.com/