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Citizen Advocates Direct Support Professional Team Lead (DSP-TL) - Junction Rd in Malone, New York

Direct Support Professional Team Lead (DSP-TL) - Junction Rd

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  • Malone, NY, USA

  • 1-1

  • Full Time

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A Direct Support Professional Team Lead trains and supervises the Direct Support Professional staff, ensures individuals' health, safety and welfare, enhances the quality of individuals' lives, and supports community inclusion.

Essential Functions (Job Duties)

Overall responsibility for supervising all DSPs during shift.

  • Organize duties to be completed during shift and delegate to staff according to ability and time.

  • Make decisions on unanticipated occurrences during shift.

  • Assist in determining when to contact nurse or administrator on call.

  • Schedule breaks for staff.

  • Provide on-site onboarding, training, and support.

    Ultimate responsibility for client programming and care

  • Assist residents with all aspects of personal care using appropriate level of privacy.

  • Provide first aid and nursing assistance as necessary or as requested by nurse or supervisor, reporting nursing and medical needs to a supervisor as needed.

  • Provide individual assessment and instruction to residents in daily living skills.

  • Lift, transfer and position as prescribed.

  • Monitor and dispense medications and adhere to physician's orders.

  • Provide programming as written by Program Coordinator.

  • Demonstrate cultural beliefs in daily interactions.

  • Communicate programming information to Program Coordinator and Residence Manager as needed.

  • Ensure staffing ratios are met at all times.

  • Utilize the least restrictive prompting at all times.

  • Follow behaviors plans and crisis management plans as written.

  • Participate in staff, team, and residence meetings.

  • Attend appropriate training in accordance with the agency's personnel policies and maintain required certifications.

  • Perform any related duties as assigned.

    Complete timely and accurate documentation as required.

  • Contemporaneously and accurately document programming as per policy and procedure manual.

  • Accurately document client care and medical information as prescribed.


  • Assist with residence cleanliness and upkeep as instructed.

  • Follow universal precautions protocols.

  • Demonstrate flexibility with scheduling.

  • Protect client confidentiality.

  • Participate in required trainings.

  • Professionally represent Citizen Advocates, Inc. with families, other organizations and the community.

  • Follow program policy and procedure manual as written.

  • Demonstrate Citizen Advocates cultural beliefs and encourage a supportive workplace environment

    Required Education and Experience

  • High school diploma or GED

  • three years' experience working with people with developmental disabilities/mental health needs.

    Citizen Advocates, Inc. is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Citizen Advocates, Inc.'s receipt of an acceptable and job-related background check, motor vehicle report, and/or reference check, as applicable and permissible by law.

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