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Citizen Advocates Program Manager- Float in Malone, New York

Program Manager- Float

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  • Malone, NY, USA

  • 1-1

  • Full Time

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The Program Manager- Float is responsible for the safety and well-being of the individuals at all times, ensuring they each have a treatment plan and delivery of active treatment. Monitor ongoing progress for each individual we serve in the houses. Plan and coordinate effective delivery of staffing and care routines. Maintain all facilities according to agency and OPWDD standards. Responsible for the hiring of staff, evaluate work performance, train in areas needed. Manage regular staff meetings ongoing. Responsible for payroll, reporting any incidents, and purchasing needed items for the houses while maintaining the house budget all with assistance from the house team. Act according to agency expectations and follow established policies and procedures. Work as a team player with all agency employees. Be dedicated to people we support and staff. On call as needed.

Essential Functions (Job Duties)

  • Oversee Residential Habilitation Coordinator & Residential Direct Support Professionals.

  • Communicate effectively with all staff to ensure consistency and efficient follow through the goals of the program.

  • Satisfactorily complete an approved New York State Medication Administration course.

  • Must be van certified to transport participants as per Joshua House van certification process.

  • Report to and take direction from supervisor(s).

  • Satisfactorily complete mandated training requirements and updates as directed by supervisor(s).

  • Attend, participate and conduct necessary meetings as requested by supervisor(s).


  • Communication skills

  • Writing skills

  • Conflict Resolution

  • Emotional Intelligence

  • Team Building & Supervisory skills

  • Financial ledgering and maintaining of financial records

  • Confidentiality

  • Quick learner

  • Friendly & Compassionate

    Required Education and Experience

  • Bachelor's Degree strongly preferred.

  • Three - Five years of experience in working with individuals having developmental disabilities or with extensive experience in Human Services. Supervisory experience preferred.

  • Valid New York State Driver's License. Successful clearance of the ODNW Pre-Employment Checks as per New York State regulations.

    Citizen Advocates, Inc. is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Citizen Advocates, Inc.'s receipt of an acceptable and job-related background check, motor vehicle report, and/or reference check, as applicable and permissible by law.

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