DEUTSCHE BANK SECURITIES INC. dba Deutsche Bank Application Support Services - Associate - Assistant Vice President in New York, New York
Job Title: Application Support Services
Corporate Title: Associate-Assistant Vice President
(ALL ROLES TO BE CONSIDERED)
Location: New York, NY
Deutsche Bank's Regulatory application support function is a cross business and process-aligned team who are focused on providing world-class technical operational support for Global Markets regulatory space. The primary reason for the RTB (Run the Bank) support function is to ensure platform stability for internal clients via attention to detail around daily tasks through to cross platform and cross functional stability improvement programs; this is an excellent opportunity to influence service delivery and ensure stability for our regulatory commitments.
Reporting to the local regulatory production lead, you will focus on daily support for the global regulatory application stack. You will be required to liaise with development and production services teams in other regions, e.g. London, New York, Pune, as well as with the local managers in the region. This role is very client facing and has a large amount of interaction with Operations and Development teams, so will be able to very quickly obtain a strong knowledge of the regulatory requirements such as Volcker Rule, Dodd Frank, etc.
What We Offer You:
We offer competitive health and wellness benefits, empowering you to value life in and out of the office
Retirement Savings Plans, Parental Leave, and other family-friendly programs
On-site cafeteria, health center, and an environment that encourages networking and collaboration across functions and businesses
Active engagement with the local community through Deutsche Bank's specialized employee groups
Hear from our people and look inside our office:
Your Key Responsibilities:
You be will be part of a global team
Provide daily application support services to the global regulatory business units applicant searches
Active participation and initiation of global initiatives
You should be able to effectively manage production outages and changes and provide tactical solutions
You should be able to deliver and work with technology development and Infrastructure teams
Work as 1st & 2nd Line support of front office / back office applications from a face to face perspective
Your Skills and Experience:
Experience with UNIX / Linux / Hadoop/ Python / Spark - Scala / Shell scripting / with a strong knowledge of databases (Oracle SQL
Familiarity with ITIL service management frameworks
Understanding of problem management methodologies; knowledge/experience of problem management tools; experience using call/ticketing software as well as good debugging skills and able to articulate and presents analysis in a logical and well thought out manner
Be able to interact well within a team to exchange ideas; be able to interface regularly with Development members, Regulatory Operations and Finance business stakeholders, in communicating professionally on updates of issue identifications, analysis and resolutions in progress; possess the drive to own issues to resolution and completion
Knowledge of the financial service industry (mandatory), familiarity with the financial services regulatory requirements; and demonstrate passion and energy for technology and the business we are in
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Click to find out more about our diversity and inclusion policy and initiatives.
We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: EEO is the Law poster and supplement; Employee Rights and Responsibilities under the Family and Medical Leave Act; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision.
Deutsche Bank is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.