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Hospital for Special Surgery Clinical Coordinator - RN - Midtown in New York, New York

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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Full Time Clinical Coordinator

HSS Midtown

Monday-Friday (day shift)

HSS Midtown is the newest outpatient center at HSS located in the heart of midtown. HSS Midtown will offer physician office visits for medical diagnosis and pre- and post-operative care and radiology services, including digital x-ray.

The Coordinator provides essential clinical leadership for these Centers and directly supervises the clinical support staff (RNs, LPNs, and MAs), including hiring, on boarding, scheduling, and performance management. The Clinical Coordinator also supports the Director by managing the operations of the Center in his/her absence and completing special projects, as assigned. While the Coordinator’s primary focus is the safe and efficient operations of the nursing staff, s/he will also partner with the Director of Clinical Services, Site Director, and onsite departments to develop and execute initiatives that enhance the patient and provider experience.


Key responsibilities include, but are not limited to:

Administrative (50%)

Managing the nursing staff and ensuring compliant and competent nursing practice.

  • Collaborating with the Director of Clinical Services to establish and promote consistent nursing policies and practice.

  • Collaborating with Site Director on the recruitment and hiring of nursing staff.

  • Facilitating the onboarding, continuing education, and ongoing assessment of nursing staff, including supervision and verification of clinical competencies.

  • Utilizing all aspects of the performance management cycle (defining expectations, setting goals, providing feedback, coaching, mentoring, corrective action) to help staff best fulfill their job responsibilities.

  • Inspiring enthusiasm and commitment to excellence by consistently demonstrating behaviors that reflect the HSS core values and the highest standards of ethical and professional conduct.

    Supporting the Site Director and management of the Center.

  • Functioning as the nursing supervisor during hours of operation.

  • Scheduling nursing/clinical support that meets the needs of our providers.

  • Acting as the Timekeeper for all nursing/clinical support staff.

  • Maintaining an adequate inventory of medical supplies and equipment to support Center operations, including ordering, receiving, and invoicing.

    Improving processes, performance, and quality.

  • Challenging the status quo by developing and championing new ideas that add value to the organization; specifically (and continuously) assessing and improving clinical operations and systems, with particular focus on enhancing the provider experience.

  • Sharing best practices with the Director of Clinical Services and nursing colleagues.

  • Measuring and leading quality initiatives and promoting a culture of safety.

Clinical (50%)

Supporting physician office visits and other clinical activities.

  • Providing 1:1 support during scheduled office sessions.

  • Rooming patients, including preparation for exams, reviewing past medical history, and obtaining patient data.

  • Assisting with procedures, including suture/staple removal, cast application and removal, and injections.

Minimum Qualifications

  • BSN from an accredited school of nursing required

  • RN license and registration required in NY


  • Minimum of 4 years of nursing with clinical leadership or management experience, preferably while working in a hospital or medical office setting.

  • Demonstrated ability to build trust and exercise influence in a complex, multi-departmental, and matrixed environment.

  • Demonstrated capacity to multi-task and utilize critical thinking skills to identify and solve problems.

  • Experience with Epic to support operational and clinical activities strongly preferred.

ID: 2020-13118

Hours per Week: 35

Shift: Days

External Company Name: Hospital for Special Surgery

External Company URL:

Street: 535 E 70th St