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Project Renewal Compliance Coordinator in New York, New York

Title: Compliance Coordinator Program: Administration Overall Responsibilities:The Compliance Coordinator reports to the Chief Compliance & Privacy Officer and in collaboration with management addresses, investigates and/or resolves incidents and compliance concerns across the agency. This role assists in the oversight of the incident management processes for Project Renewal. The staff in this position assumes a key role to ensure agencywide adherence to policies and procedures, laws, regulations, and standards. This person serves as a liaison between the department, programs, and leadershipEssential Duties and Responsibilities:Incident Management Responsibilities: Review all incidents reported in the agencys internal database for completeness, clarity, and adherence to established incident documentation standardsCoordinate with program staff at licensed facilities to ensure that all reportable incidents are reported to the Justice Center, OASAS, and/or OMH within required timeframesCompile reports of all incidents and identify which require investigationManage and respond to OMH complaintsSubmit investigative reports and supporting documentation to external reporting systems and agencies, such as Justice Centers Administrative Action Reporting Mechanism (AARM), Web Submission Investigation Report (WSIR), OMH NIMRS and to OASAS and other agencies and systems as identifiedFacilitate and prepare materials for the PRIs internal agency incident review meetings (at least 16 meetings a year), covering OMH/OASAS-licensed program incidents, shelter program incidents, and all other agency program incidentsRecord and disseminate Incident Review Committee (IRC) minutes and recommendations to program staff Prepare follow-up materials related to outstanding corrective actions and IRC recommendationsRevise incident management policies and procedures as appropriateConduct periodic incident management trainingsOther incident management duties as assigned. Compliance ResponsibilitiesAssist across the agency with individual departmental confidential investigationsAssist in the developmental of the Compliance Departments annual work calendar and facilitate the completion of work plan related activitiesReview and approve Plans of Corrective Actions (POCAs) related to internal/external auditsAttend Board Committee meetings and record meeting minutes. Ensure timely dissemination following each meeting Develop, revise and conduct Compliance related trainings Other duties as assignedQualifications:Masters degree in social work or related field, or Bachelors degree with a minimum of three (3) years experience in Healthcare, Human Services, Compliance, or related fieldOrganized, independent thinker with the ability to assess and resolve problems in collaboration with multiple stakeholdersMust be able to work independentlyMust have worked closely with NYS Justice Center (OMH and/or OASAS) incident management processes Experience working with adults with mental health and/or substance use issues, in homeless shelters or supportive housingStrong interpersonal and verbal communication skills to engage with staff at all levels throughout the AgencyExcellent writing and presentation; listening and problem-solving skills Proficient in MS Office Suite