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The Mount Sinai Health System Director, Administrative Services - Dermatology in New York, New York

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

The Kimberly and Eric J. Waldman Department of Dermatology is seeking a dynamic Director, Administrative Services (‘DAS’). The DAS will be a trusted business advisor to our Health System Chair, Dr. Emma Guttman, and on behalf of Dr. Guttman and the Vice Chair of Administration, Tomlee L. Abraham, will provide critical administrative and project management leadership to streamline Administrative services for the Department. You will offer proven C-Suite senior level executive administrative office management, project management and administrative logistics management to optimize day-to-day operations for the Department. You will mentor, manage and lead the administrative team toward successful administrative and project management goals while optimizing office productivity and effectiveness. This hybrid role will also function as Chief of Staff and the right-hand person to the System Chair and will assume complete command of the System Chair’s calendar, scheduling, and initiatives.

The DAS should be an assertive out-of-the-box creative thinker who strategically plans projects to maximize the bottom line while promoting the utmost professionalism, sound ethics, and superior business confidentiality practices. The DAS is an excellent communicator with superior attention-to-detail who seamlessly interfaces among C-Suite senior level teams, business/operational peers, stakeholders, and clients. The ideal candidate will be poised under intense pressure and able to juggle swiftly changing priorities in a fast-paced environment. The DAS will be able to strategically auto pivot with little to no direction. The DAS will have the skilled ability to develop and implement feasible timelines and strategies, along with an ability to lead cross-functional teams toward expanded projects. The DAS will possess key traits such as problem solving, flexibility, unwavering confidentiality, resilience, and a genuinely positive, yet assertive and emotionally intelligent personality. S/he will have excellent analytical, critical thinking, and problem-solving skills with a focus on structure and precise execution. The DAS will be a force for change who is open to new insights, accepts challenges, and leads with positive energy and inclusion. The DAS will take ownership and initiative; anticipate individual and business needs of the System Department Chair, Vice Chair of Administration, and the Department; identify and alleviate obstacles; maintain confidentiality; manage issues and opportunities and is a proud ambassador for the System Chair, Vice Chair of Administration, and the Department.

Roles & Responsibilities:

In addition to the attributes above and supporting Dr. Guttman, the ideal candidate will:

  • Serve as a trusted advisor and brainstorming partner

  • With executive sponsorship of the Vice Chair of Administration, help lead, and initiate change as needed throughout the office and the Department

  • Help strategic ideas take root and provide early facilitation until a more formal project is established

  • Think strategically while providing tactical support to the department

  • Provide independent, informed unbiased insight including on the ground feedback

  • Proactively escalate and resolve potential issues by calling them to the attention of leadership and identifying potential solutions

  • Work with System Chair to deliver, monitor and communicate Department progress

  • Ability to work in a flexible manner in line with the System Chair and Department’s objectives and willingness to undertake other responsibilities as requested

  • Will be responsible for supervising a team of four-six executive/administrative assistants and leading the oversight of administrative and administrative project management teams

  • In the absence of the Executive Assistant, provide administrative support to the System Chair including, but not limited to managing her calendar, generating correspondence and managing her key projects and initiatives

  • Manage administrative personnel policies such as hiring, performance appraisals, training, staff, disciplinary activity and salary recommendations

  • Provide critical operational and project management support to optimize productivity and day-day operations

  • Establish major schedules, task assignments and allocation of manpower, space, etc. to ensure conformance with Chair and Departmental goals and objectives

  • Assisting, implementing, and managing multi-level large group project meetings

  • Experience in high level coordination of calendars, meetings, and complex domestic and international travel

  • Support logistical arrangements and help coordinate and plan events such as interviews, conferences, seminars, symposiums, seminars, and board meetings.

  • Have extensive experience coordinating highly demanding calendars using MacBook and iCal and lead teams to maintain the same level of consistency

  • Prepare and track contract submissions and invoicing

  • Support System Chair in the preparation of business writing of board, executive committee, presentations.

  • Excellent verbal, written and presentation communications skills


  • Bachelor’s Degree required, Master’s preferred. Additional experience may be considered in lieu of the degree requirement

  • 5 years related experience

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by:

  • Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems’ vendors and partners.

  • Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned.

  • Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive.

  • Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors.

  • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.

Explore more about this opportunity and how you can help us write a new chapter in our story!

Who We Are

Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke’s), and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.

EOE Minorities/Women/Disabled/Veterans