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W.W. Norton & Company, Inc. Ebook Production Assistant in New York, New York

Job Descriptions:

W. W. Norton is seeking an Ebook Production Assistant to join its College Department. This is a collaborative team that handles all ebook operations in the company, including production, distribution, content management, and archiving. This role assists the Ebook Department with the development of higher-education digital textbooks; manages the production of college ebooks; maintains conversion schedules and follows up with affiliate publishers and Norton production staff on time-sensitive projects; updates department databases with the latest production information; and occasionally assists the Digital Content and Distribution operations with ebook quality assurance and distributions to e-retailers.

Essential Job Responsibilities Include:

  • Track ebook production schedules in collaboration with the distribution coordinator and ebook department manager, ensuring adherence to sensitive dates.

  • Route instructions and files to/from outsourcing vendors, answering vendor queries.

  • Turn over ebook content for QA and distribution.

  • Communicate with Norton production and editorial staff for the timely delivery of ebook production materials.

  • Liaise with Norton affiliate publishers who produce/distribute ebooks through our Ebook Department, and keep clients abreast of their project statuses.

  • Make routine corrections to existing ebook files and help keep ebook distribution and archiving operations up-to-date.

  • Occasionally assist the ebook distribution manager in tracking and distributing ebooks through our online distribution hub and help document the steps in database tracking.

  • Assist the department manager in routine tasks.

Please note - this job description is not designed to cover all activities required of the employee.

Required Experience:

  • 1-2 years of ebook production or other web technology experience desired, though not required.

  • Must be highly organized, disciplined, and self-motivated in a fast-paced environment.

  • Must have excellent verbal and written communications skills in a position that can at times demand collaboration across several different departments.

  • Must have good time management skills and be capable of prioritizing among responsibilities, activities, and side projects.

  • Must be self-directed and independent.

  • Must be detail-oriented, making sure that all aspects of the daily activities are handled with accuracy and minimal mistakes.

  • Must have a demonstrated interest in the challenges and opportunities of an ever-changing and quickly evolving publishing industry.

  • Must be able to work standard business hours from Norton’s NYC headquarter office. However, due to the COVID-19 pandemic, we are temporarily providing employees the option to work remotely.

  • Employment eligibility to work with W.W. Norton & Company in the US is required.

  • Bachelor’s Degree.

Technical Skills:

  • Working knowledge of HTML, XML, and CSS highly desired.

  • Current knowledge of ebook formats (EPUB 3 in particular) highly desired.

  • Proficiency with Adobe Creative Suite, especially InDesign and Photoshop a plus.

  • Proficiency with database and project management systems like FileMaker Pro, JIRA, and Confluence a plus.

  • Experience managing large volumes of files and maintaining version control a plus.

Keyword: Ebook Production Assistant

From: W.W. Norton & Company, Inc.