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CBRE Global Head of Investigations in New York, New York

Global Head of Investigations

Los Angeles, California, United States


1 additional location

New York, New York, United States


Requisition # 20016054

Post Date 4 days ago


The Global Head of Investigations is responsible for leading the new CBRE Trust function accountable for conducting investigations into allegations of serious misconduct as defined by the Company’s Code of Conduct, and may include allegations of discrimination, harassment, retaliation, and other violations.

The Global Head of Investigations is responsible for managing the CBREs Global Ethics Helpline, directing a team of investigators who conduct internal investigations globally, ensuring that ethics and compliance concerns raised by employees, suppliers, vendors, JV partners and other third-parties anywhere in the world are promptly and thoroughly investigated and remedies appropriately designed and recommended.

The Global Head of Investigations reports to the Chief Ethics and Compliance Officer.


Lead, manage and develop a small global team of internal investigators in the Company's ethics and compliance function.

Supervise CBRE's Ethics Helpline – Ethicspoint which includes ensuring Ethicspoint is operating and effective at all sites globally and partnering with CBRE’s People Team (Human Resources) and other investigative functions across the Company to ensure timely responses to all concerns raised on Ethicspoint and other reporting channels.

Perform leadership and managerial duties including recruiting, hiring and onboarding new investigators and administrative team members; conduct ongoing performance assessment, goal-setting, coaching and support to optimize the performance of the team; facilitate career development and advancement of top performers.

Lead internal investigations around the globe, including overseeing and working with a team of internal investigators to develop investigation plans particular to each ethics and compliance concern, collect and review documents, interview witnesses, and reach and document findings.

Advise the Company on internal investigations findings and appropriate remedial action to be taken based on the findings.

Provide periodic updates to the Company's management team concerning ethics and compliance concerns, and data and trends regarding compliance culture.

Prepare quarterly Ethics and Compliance data for reporting to Board of Directors, Audit Committee, company leadership, and business units.

Prepare information for and facilitate periodic investigations review process with Company's external auditors.

Develop and deliver effective skills-based training for investigators across the Company to enhance interviewing and report writing skills, among other investigation fundamentals.

Ensure all Company investigators understand and follow protocol for identifying and recording root cause(s), discipline, and other remediation for each concern that is substantiated following an investigation.

Oversee training and communication initiatives related to CBRE’s Compliance Culture and non-retaliation policy, including monthly all-employee communications, annual online compliance training, and post-investigation leadership communications as needed.

Analyze ethics and compliance investigations data (including root cause) to determine relevant trends and areas of compliance risk, and recommend effective modes of training, communication, and controls enhancements to address same.

Develop robust, enterprise-wide set of post-investigation discipline and remediation data to ensure organizational justice through horizontal and vertical consistency of outcomes, and to assist Company in making post-investigation discipline and remediation decisions.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Four-year and advance degrees with a preference in Business Administration, Law, Accounting, Finance or related field plus a minimum of 10 years professional level compliance, accounting, or legal experience.

Highly prefer 15 - 20 years of legal experience with emphasis on internal investigations, white collar litigation, and/or ethics and compliance

Understanding of compliance laws including the Foreign Corrupt Practices Act, U.K. Bribery Act, global Competition laws, and data privacy

Experience investigating financial fraud, procurement improprieties, and employee misconduct preferred; experience as Assistant U.S. Attorney is highly desirable

Demonstrated ability to exercise independent judgment, to be proactive and manage multiple projects simultaneously, and to focus on critical priorities

Strong work ethic and ability to produce high quality work under deadline pressures

Excellent oral and written communication skills and executive presence, including the ability to deliver crisp, clear and concise executive presentations

Excellent organizational and analytical skills and a demonstrated record of cross-functional collaboration; understands and effectively balances internal and external stakeholder requirements, expectations and needs strategic mindset; articulates credible visions of new possibilities that will create sustainable value to the Ethics and Compliance investigations function

Maneuvers comfortably through complex policy, process and people-related organizational dynamics; is sensitive to how people and organizations function, and plans approach accordingly

Relates comfortably and works effectively with people across levels, functions, culture and geography; acts with diplomacy and tact to build constructive relationships

Regular and, at times, unpredictable travel, including regular international travel, is required


JD degree or equivalent with a strong academic record

Experience in conducting and managing document reviews and electronic discovery

US Company Profile

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (based on 2019 revenue). The company has more than 100,000 employees (excluding affiliates) and serves real estate investors and occupiers through more than 530 offices (excluding affiliates) worldwide. CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at