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International Rescue Committee Manager, Research & Innovation in New York, New York

Requisition ID:req11926

Job Title: Manager, Research & Innovation

Sector: Research & Development

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: New York, NY HQ USA

Job Description

The IRC’s Airbel Impact Lab designs, IRC’s Research and Innovation (R&I) Unit, tests, and scales life-changing, cost-effective solutions for people affected by conflict and disaster. By applying the IRC’s deep technical expertise and field experience with a range of skills from the behavioral sciences, human-centered design, rigorous research, and multi-disciplinary problem-solving in humanitarian contexts, we work to develop breakthrough solutions that combine creativity and rigor, and a desire to think afresh with the experience of a large-scale implementing organization.

Job Overview:

Working closely with Airbel Impact Lab leadership and staff, the Manager, Research & Innovation will be a key player in:

  • Running special projects and initiatives

  • Collecting and sharing knowledge through lean systems; strengthening internal communications: conveying key information compellingly and visually, promoting its uptake

  • Leading preparation, coordination, and follow-up for departmental meetings and events

  • Supporting team on operations and logistics

This is a highly facilitative role in a fast-paced and dynamic environment, and will require outstanding interpersonal, communications and project management skills. This role requires someone who is adept at working and collaborating across a large organization and growing team; who can be flexible in leading a variety of tasks; who relishes the idea of taking on new projects, and who brings a commitment to getting things done.

In this role, you will have the opportunity to work closely with departmental leadership to help shape and plan initiatives that enhance the effectiveness, efficiency, and productivity of the department; and ensure team members have the support needed to deliver results.

Major Responsibilities:

Internal Communications and Knowledge Management

  • Strengthen transparency of knowledge sharing through improved sharing of relevant information

  • Collect information through creation and deployment of streamlined, light touch systems

  • Gather inputs for, craft and share strategic internal team updates (e.g., on departmental priority updates, such as on Diversity, Equity, and Inclusion) in compelling and usable formats.

  • Format presentations and documents to enhance visual appeal, understanding, and uptake of information.

  • Coordinate and summarize executive updates and inputs for senior leadership, including for:

  • The President and Chief Executive Officer

  • Senior Leadership Group

  • Quarterly Strategic Review

Governance

  • Oversee preparation of content, and support scheduling and agenda-setting for key team meetings around knowledge sharing, governance, and management including:

  • Weekly team huddles

  • Monthly team meetings

  • Executive meetings (President and CEO, leadership)

  • Biannual reviews

  • Leadership group meetings

  • Create decks and work with the team to ensure the Chief Research and Innovation Officer is briefed and receives high quality and timely materials in advance of high-profile engagements.

Project Management

  • Project manage special projects and initiatives, in close coordination with the Associate Director of Planning and Sr Governance Officer, including scoping, gathering inputs, engaging key leaders, and supporting in developing strategies. Projects may include, among other things, management of fellowship programs.

Operations and Logistics

  • Support team members in organizing and scheduling meetings and events with internal and external partners.

  • Identify action items from relevant meetings and events for follow-up and track their progress and completion.

Key Working Relationships:

Position reports to:Associate Director, Planning

Position directly supervises: None

Indirect Reporting:None

Other Internal and/or external contacts:

  • Chief Research & Innovation Officer

  • R&I team

Qualifications

Minimum Requirements

  • At least 2-3 years professional experience in project management, internal communications, knowledge management, or executive assistant work

  • Outstanding attention to detail required

  • Excellent oral and written communications skills (English), strong proofreading skills, and ability to convey information (both visually and in writing) in compelling and useable formats required

  • Demonstrated outstanding project management experience and organizational skills, the ability to multi-task, stick to deadlines, and follow through

  • Excellent interpersonal and communication skills: the ability to effectively liaise with and motivate a variety of people in a multi-cultural environment and across various time zones

  • Flexible work attitude, proactive and demonstrated creativity and problem-solving ability with minimal guidance

  • The ability to work independently, productively, and positively in a fast-paced and collaborative team environment

  • Proficient in all standard PC office software such as Word, Outlook, Excel, PowerPoint

Preferred Requirements

  • Experience in humanitarian setting or development contexts

  • Experience with or knowledge of the aid sector is an asset

  • Experience/familiarity with NGO professional setting

Working Environment: Standard office work environment. This role may require working remotely full or part time and part time remote employees may be required to share workspace.


The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

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