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Bank Street College of Education Operations Manager in New York, New York

Operations Manager Apply Now

Children's Programs - School for Children

Start Date: Nov 16, 2020

Salary: commensurate with experience

Operations Manager

School for Children

The Operations Manager position will report to the Director of Operations, Finance and Analytics working in School for Children (SFC), which is part of the Children’s Program Division at Bank Street College of Education. In this role, the individual will be responsible for managing and supporting the daily operations and deliverables of the school. The primary responsibilities will include supporting school-wide daily operations, managing student systems and services, supporting financial operations and reconciliations, sustaining effective data management, act as a liaison with the facilities team, and participate in procurement processes. In addition, this position will support the required daily screening and weekly testing of all in-person staff, students and select parents as a preventative measure to the spread of COVID-19.

This position will require that the person have the ability to work with a degree of autonomy, but be able to engage with faculty and staff within Children’s Programs and throughout the College. This individual must have the flexibility and ability to wear many hats while helping the school meet its goals and objectives. The Operations Manager will need strong organizational skills and a demonstrated track record of navigating challenging demands with a sense of urgency, but in a thoughtful and detailed manner. This position will be largely on site at Bank Street and will require weekly testing for COVID-19.


Operations Management

  • Along with Director, manage school operations, including schoolwide processes for scheduling, staffing, daily operations, financial transactions, and regulatory compliance.

  • Train and support staff in relevant school operations matters, including utilization of technology systems and processes.

  • Serve as a key point of contact and manage the school scheduling system and process.

  • Support arrival and dismissal processes on a daily basis, ensuring that the school is prepared for a safe and orderly arrival and dismissal each day.

  • Respond to all safety-related incidents and manage the collection and submission of school-based incident reports to Facilities and Human Resources, where necessary.

  • Attend and provide operations support to events that involve families, including recruitment and community events.

  • Provide coverage when a team member is absent.

  • Engage in additional school-wide responsibilities, such as lunch, recess, and hallway duty when needed.

COVID-19 screening, testing and tracking

  • Daily health and temperature screening of assigned pods of faculty, staff and students.

  • Tracking faculty and staff absences as per the results of the daily pre-building entry screening process.

  • Monitor and work to ensure all in-person faculty, staff, students and designated parents are tested weekly.

  • Liaise with the Strategy and Operations team when necessary testing has not taken place and assist where necessary.

  • In cases where there is a positive test result, work with school and college leadership on next steps, such as closing for deep cleaning, etc.

Business Administration

  • Along with the Director, ensure that school business operations function smoothly, and activities are undertaken in an efficient and effective manner.

  • Adhere to the College’s business policies and procedures.

  • Act as a liaison to Human Resources to support the onboarding and off-boarding for faculty and staff.

  • Manage compliance, including tracking and analyzing data as requested by regulatory and accreditation organizations.

  • Maintain accurate records of financial transactions, reconciling expenses and accounts payable.

  • Maintain contact with families to support ongoing efforts involving accounts receivable.

  • Participate in monthly meetings to review and reconcile budget variances.

Facilities & Technology

  • Coordinate with the facilities staff to troubleshoot any problems to ensure building safety.

  • Maintain punch lists of facilities tasks and projects.

  • Work with faculty and staff to ensure furniture, equipment, and classroom supplies are provided and or replaced as needed.

  • Support the Director of Operations, Finance and Analytics and school’s Technology Coordinator, and in partnership with the college’s IT team, in the cataloguing and distribution of school technology hardware, in classrooms and to students and families.

Student Data and Information

  • Partner with the Admissions team to ensure all appropriate documentation is gathered during enrollment, re-enrollment processes as well throughout the school year.

  • Support the Director of Operations, Finance and Analytics and school’s Technology Coordinator in providing teacher technical support in using the student information systems for attendance, grading, and discipline.

  • Produce ad-hoc reports from student information systems for school leadership team to manage daily and weekly operational performance

  • Work with all applicable staff to ensure attendance and student data is accurate and updated on schedule

Recruitment, Enrollment & Re-Enrollment

  • Monitor and track progress toward goals for student recruitment, admissions, registration, enrollment, and re-enrollment

  • Audit and monitor student information in online systems related to registration, enrollment, and re-enrollment.

  • Assist when needed supporting the Technology Coordinator in managing the communication, training, implementation and maintenance of student data systems.


  • Bachelor’s Degree required, (advanced degree in business, management, education, public administration, or related field a plus).

  • At least 3 years of professional work experience, ideally in an independent or private school, or other K - 8 education organization, or transferable experience from another private or public sector organization.

  • Strong communication, writing, and presentation skills; ability to translate technical operations information understandably and concisely for end users.

  • Project management skills with a proven ability to multitask, take initiative, prioritize effectively, and deliver for multiple stakeholders on deliverables and deadlines.

  • Quantitative skills and experience with budgets and financial management.

  • At least intermediate proficiency in Microsoft Excel, Word, and PowerPoint required.

  • Skill in and/or ability to learn new information systems, including Blackbaud (student data system and financial system), Oracle HCM (HR/Payroll), Prime Timetable (Scheduling) and other systems that support the operation of the school.

  • An interest in and passion for working in a school setting.