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IBM Procurement Implementation Project Manager in New York, New York


IBM Procurement Services (IPS) delivers Source-to-Procure process expertise to IBM’s external clients as a world-class business process outsourcing (BPO) provider.

The IPS Project Manager is responsible for solution and execution of the Implementation phase for new IPS outsourcing contracts.

Your Role and Responsibilities

The Project Manager’s role is to drive the client and the implementation team through the transformation of our client’s organization to the agreed IBM procurement delivery model.

This is an external client-facing / consulting role that requires up to 75% travel to client office locations.

Key deliverables and activities include:

  • Lead the Implementation Project Management Office

  • Coordinate Implementation work-streams activities

  • Manage the Integrated Implementation Project Plan, tracking all pre go live work streams, including IT, tools and application deployment

  • Maintain the RAIL (Risk, Action, Issue Log)

  • Monitor the project staffing and financial plan

  • Report to clients and IBM stakeholders on Implementation phase progress

Job Description:

  • Work with the IPS Solution Architect Manager to define the integrated pre go live solution, that enables the Solution Architect delivery model and provide the corresponding input to client proposals (cost case, proposal, approval process, client presentations, due diligence, contract negotiation)

  • Act as the single point of contact and escalation for all implementation related activities

  • Manage the implementation and deliver within time and cost commitments

  • Communicate the implementation schedule and status to the engagement team, the delivery team, and the client

  • Drive/manage subcontractors/third party providers required for the project

  • Be accountable for the project and ultimate delivery service quality

  • Ensure customer understands their responsibility in the implementation period

  • Participate in setting realistic customer expectations for services being provided

  • Participate in setting implementation expectations with customer (i.e. processes, measurements and services, going through discovery phase, with the that no surprises will be encountered)

  • Responsible for cost management of the implementation budget

  • Initiate and maintain all support documentation associated with the project

Required Technical and Professional Expertise

  • Ability to travel, both domestically and internationally, up to 75% is required

  • Project management experience in a procurement environment is required

  • This is a client-facing role and good communication/soft skills are a requirement

  • Team leadership experience (i.e., promoting teamwork and enabling communication between the different work-streams involved)

  • Candidate should be proficient in MS Office, MS Visio, MS Project

Preferred Technical and Professional Expertise

  • Knowledge of procurement shared service delivery model is a strong plus

  • Experience leading major transformation projects in a service outsourcing environment is a strong plus

  • 6 Sigma Green Belt Certification is a strong plus

  • PMP Certification is desirable

About Business Unit

IBM Global Procurement has the responsibility for achieving the best overall value for IBM and our clients when acquiring or contracting goods, services, and intellectual property assets. Our mission: "Listen for need, source with speed." We continually work to create value by managing costs and risks, engaging in revenue generation opportunities with our sales teams, and providing superior service to our clients as we ensure on-time delivery. Join us as we transform clients' strategies by delivering simple engagements focused on speed, leveraging digitization, cognitive insights, and innovation from suppliers to maximize value.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.