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Services for the UnderServed, Inc (SUS) Regional Director in New York, New York

The Regional Director is responsible for ensuring the overall effective operation of the residential facilities for the Developmental Disabilities division by providing training and monitoring adherence to Federal and State regulations, agency policies and procedures and union contacts.


  • Coordinates services to ensured policies /procedures are implemented uniformly across residential program as applicable

  • Make recommendations on improvement to programming and operations of the facilities.

  • Reviews consumer personal allowance and banking ledgers

  • Conducts physical plant inspections and documenting findings

  • Reviews staffing patterns/schedules for appropriateness based on consumer need.

  • Reviews in-service binder for compliance to schedule and content

  • Reviews community inclusion documentation for appropriate frequency and content

  • Reviews recreation schedule and data for appropriate activities and documentation

  • Assists in problem solving for staffing issues

  • Participate interview process for all management staff

  • Reviews QIR’s for frequency and content

  • Provides training to new Program Managers on policies and procedures

  • Reviews Petty Cash, check requests, vacation proposals and Disciplinary actions

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

  • Bachelor's Degree in the human services field required; Masters degree preferred.

  • 10+ years supervisory experience, 5 of which are in a managerial position is preferred.

  • Good working knowledge of ICF and IRA OPWDD regulations with an emphasis on Life Safety, Personal Allowance, Incident Reporting Procedures and Programming.

Keywords: Human services, social services, social worker, case manager, health services, developmental disabilities, mental health, behavioral health, OPWDD, OMRDD, Residential


Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Recruitment ,

External Company Name: Services For The Underserved, Inc.

External Company URL:

Street: DD-Admin