Breaking Ground Team Leader, Outreach in New York, New York
Team Leader, Outreach
S2H Manhattan, 15 East 27th Street, New York, New York, United States of America
Monday, February 22, 2021
ABOUT US: - We believe that everyone deserves a home!Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
The Team Leader, Outreach will supervise a team of up to nine Housing Advocates entailing weekly supervision, team meetings, performance planning, and scheduling. The Team Leader will conduct street outreach, engaging with individuals to determine homelessness history, services needed, and appropriate placement options. The Team Leader will be responsible for gaining a holistic understanding of the homeless population in their catchment area/program and will work in collaboration with the Program Director, Assistant Program Director, other Team Leaders, and relevant parties to implement appropriate housing and service solutions.
The Team Leader will be expected to provide clinical, case management, and operational guidance to their supervisees; help coordinate outreach activities and operations; and will be responsible for ensuring that all required reporting, paperwork, procedures, and protocols are followed. The Team Leader will be trained in performing 9.58 removals and will be expected to clinically evaluate situations and determine when a removal is necessary. The Team Leader will spend extensive time conducting field work, respond to community concerns, oversee Code Red/Blue alerts, help identify new hotspots/encampments, work to eradicate existing hotspots/encampments, liaise with partner agencies, collaborate with fellow program supervisory staff, and complete necessary reports and documentation.
This position’s hours are: 3.00 pm – 11.00 pm Monday-Friday.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide clinical direction, leadership, and direct supervision for up to nine Housing Advocates
Collaborate with program supervisory staff to meet program goals
Conduct outreach, engaging and assessing homeless adults
Assess and evaluate client safety, involuntary removals, and other clinical interventions
Respond to community concerns, including 311 calls, inquiries routed to the team, and encampment engagement
Provide leadership during Code Blue/Red Alerts
Coordinate delivery of care with other agencies
Ensures completion of required documentation, including reports and data entry
Performs other related duties as assigned
Preferred 5 years working with homeless or disabled populations and supervisory experience
Excellent assessment skills, creative, person-centered problem solving
Ability to delegate and motivate
Possess excellent organizational and time management skills
Ability to communicate and work with diverse populations
Detail oriented and can manage team tasks, excellent verbal and written communication
Bachelor’s degree or equivalent, LMSW preferred
Microsoft Office and Outlook required. Excel, PowerPoint and Access preferred
Required: Valid NY driver’s license with a driving record that is in good standing. Maintaining a good driving record (as defined by the organization) is a condition of employment
- S2H Manhattan, 15 East 27th Street, New York, New York, United States of America