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Ketchum Vice President, Health Services (Public Relations) in New York, New York

We are looking for a Vice President to join our Health Services team!

This is the perfect role for someone who’s passionate about reputation management, thought leadership and have experience working with client in the payer/provider space. This person will act as senior client counselor and team manager for high-profile healthcare clients. Responsibilities include account planning, project management and execution and supervision of the account team. Help set and achieve client goals through participation in decision-making and problem-solving processes. Serve as the strategic liaison among client, account team, and agency management.

  • Serve as senior contact for clients, demonstrating in-depth knowledge of clients’ business.

  • Grow strong relationships with senior clients and become a trusted advisor by solving problems, offering meaningful counsel, and delivering valued results.

  • Develop strategy for implementing successful client programs, and lead implementation of that strategy.

  • Motivate team members by promptly reviewing work and providing constructive feedback; encourage teams to take advantage of training and development opportunities.

  • Demonstrate strategic understanding of emerging channels like social media, video, and content partnerships in relation to media mix.

  • Stay current with new developments in digital industry, technical advancements, and innovative executions relevant to clients’ business to develop inspiring and actionable strategies.

  • Deliver strategic, engaging, and persuasive presentations to effectively articulate ideas to clients, colleagues, and others.

  • Use metrics and analytics to build business, provide insight and counsel to clients.

  • Build, lead, and develop engaged and dynamic teams.

  • Take a leadership role in new business proposal development and presentations; work with account teams to build incremental business.

  • Lead projects from concept/planning through to evaluation. Encourages effective delegation of project deliverables. Ensure projects are completed on time and on budget.

  • Manage account financials.

  • Begin to build a leadership role in outside organizations to increase Ketchum’s visibility in marketplace and create new business opportunities.

Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:

  • At least 13+ years of agency and/or health/government communications experience.

  • Must have external or internal agency experience.

  • Working knowledge and/or experience in healthcare.

  • Successful track record at building and presenting concepts and programs for clients and new business opportunities, and effectively counseling and selling social and digital media concepts to clients.

  • Strong quantitative and analytical abilities to define measurable objectives, assess campaign metrics, and reports.

  • Proven track record of building and growing business.

  • Direct experience in building and managing teams.

As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.

We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!

What we offer

  • Workplace flexibility: work where you work best

  • Robust benefits program, effective within 30 days of hire

  • Paid maternity/paternity leave

  • Family Forming Benefits

  • Employee Recognition Program

  • Generous paid time off includes vacation, wellness, and extended holiday schedule

  • Various development opportunities to enhance personal and professional life

  • Tuition reimbursement

  • Monthly Cell Phone & Wi-Fi reimbursement


The salary range for this position is $120,000 to $165,000. This position may be bonus eligible depending on individual employee performance and Ketchum business performance. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available.

ID: 2023-12405

External Company Name: Ketchum Inc.

Street: 1285 Avenue of the Americas