New York Hire Now

Job Information

Achieve Residence Manager in Norwich, New York

Residence Manager

Department: 69 IRA Supervised: Various

Location: Norwich, NY


POSITION: Residence Manager

Mon-Fri - May include some evenings / weekends and on-call backup for coverage and/or emergencies.

DUTIES AND RESPONSIBILITIES: The Residence Manager is responsible for overall functioning of the residence including the physical upkeep of the residence, the direct supervision of staff, and the implementation of individual Plans of Service. The specific duties may include, but are not limited to:

  1. Participating in the screening and/or interviewing of potential direct care applicants and making recommendations for hire.

  2. Reviewing, signing and submitting staff time sheets to Program Coordinator.

  3. Approving leave time requests.

  4. Scheduling, assigning and maintaining staff coverage.

  5. Serving as on-call back-up for coverage and/or emergencies.

  6. Directly supervising Assistant Residence Managers and Residence Aides in the performance of their respective responsibilities and job duties.

  7. Conducting staff evaluations on a regularly scheduled basis.

  8. Attending all required training, staff development programs and staff meetings.

  9. Assisting with staff training.

  10. Directing and/or participating in the routine maintenance of the residence.

  11. Advising Program Coordinator of any needed residence repairs.

  12. Conducting and documenting monthly: house maintenance inspections, fire extinguisher checks, audits of resident-s financial records and medication inspections.

  13. Conducting and recording fire drills and accompanying fire marshall and fire alarm inspections.

  14. Participating in regularly scheduled house meetings with residents and staff.

  15. Assisting residents and staff in the development and implementation of house rules.

  16. Conducting on at least a semi-monthly basis, staff house meetings.

  17. Assisting staff in the provision of training to residents.

  18. Maintaining house records as related to: visitation, appointments, progress notes, goal data and each resident-s financial responsibilities.

  19. Supervising the diet and nutritional needs of each resident.

  20. Administering and documenting individual medications and the logging of the medications according to procedure.

  21. Ensuring that appropriate emergency and routine medical care is provided and that all doctor-s instructions are properly documented and followed.

  22. Providing appropriate first aid based on visible symptoms and client history in accordance with accepted first aide practices.

  23. Summoning emergency personnel, e.g. fire, police, ambulance as situation requires.

  24. Providing crisis intervention when needed.

  25. Participating with and/or overseeing staff and resident training as well as providing supervision of residents in ADL skills.

  26. Performing/participating in assessments and plan of service development.

  27. Supervising and assisting with the implementation of Plans of Service.

  28. Maintaining data on the status of goal achievement.

  29. Conducting and/or participating in case conference with residential staff and/or other service providers, as needed.

  30. Conferring, on a regular schedule, with supervisor and casemanagers regarding health and safety issues, skill development and progress and all other pertinent resident information or issues.

  31. Following all regulations, policies and procedures as found in Manual.

  32. Performing other related duties as assigned by supervisor.

  33. Completing all information forms at the time of admission and on a yearly basis.

  34. Foster and promote skills leading to independent living.

  35. Providing as needed transportation or access to transportation.


  • A valid driver-s license acceptable to the Agency-s Insurance Carrier.

  • Accountable for identifying, reporting and/or correcting all safety hazards including physical plant problems and/or problem work practices and investigating all work-related accidents.


Associates Degree with 1 year experience working in a residential setting with mentally retarded/developmentally disabled individuals preferred.


A combination of education and experience, that in the opinion of the reviewing agency, exceeds the above standards of the program.

ACHIEVE is pleased to provide a competitive benefit package. All benefits are available to full-time employees hired to work 30 or more hours per week.

  • Medical: Generous Employer Contribution

  • Dental: choice of 2 plans - Generous Employer Contribution

  • Vision: choice of 2 plans

  • Group Term Life Insurance - 100% Company Paid

  • Long Term Disability - 100% Company Paid

  • Employee Assistance Program (EAP) - 100% Company Paid

  • 401-K Retirement Plan

  • Cellular Telephone Discounts

  • Generous Paid Time Off (PTO)

  • Paid Bereavement Leave

  • Paid Jury Duty

  • Several VOLUNTARY Plans available, such as Medical Bridge Plan, Critical Illness Protection, Accident Indemnity, Short Term Disability, Optional Term Life Insurance

ATENCI-N : Si usted habla espa-ol , servicios de asistencia linguistic, de forma gratuita, est-n disponibles para usted. Llame 1-607-723-8361