New York Hire Now

Job Information

Rochester Regional Health Video Monitor Aide in Potsdam, New York

Video Monitor Aide

Apply Now ( Save Job Job Saved

Job IDREQ_147205 FACILITYSt Lawrence Health LOCATIONPotsdam, New York


Provides continuous observation and surveillance, via continuous video monitoring, of assigned patients. First line of action is o verbally redirect the patient from engaging in at risk behavior. Summons the nursing staff if the patient requires assistance. It is critical that the Video Monitor Assistant (VMA) provides timely and accurate communication via phone as well as accurate documentation. Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.

STATUS: Part Time

LOCATION: Canton Potsdam Hospital


SCHEDULE: 7.5 Hour, Days


  • Ability to work independently, handle interruptions, take direction and prioritize simultaneous situations.

  • Capable of continuous monitoring of several patient on one screen, at one time and remaining alert at all times.

  • Ability to communicate effectively with patients using a microphone and headset.

  • Ability to communicate with hospital staff and respond quickly to patient behavioral changes.

  • Ability to use discretion and courtesy when working with patients, visitors and staff.

  • Basic computer operation skills.

  • Basic Microsoft Windows experience.

  • Efficiency in multitasking.

  • Must be able to work as CNA when no telesitter patients to monitor.



  • Demonstrates understanding and proficiency of the use of the video monitoring software.

  • Demonstrates the knowledge and skill necessary to provide the appropriate care to this patient population based on the patient’s individualized plan as delegated by the RN.

Quality of Care

  • Maintains visual observation at all times. Dedicated attention to observing patients with no outside distractions (such as personal phone, etc.)

  • Verbally redirects patient over the digital 2-way audio device that is in the patient’s room.

  • Immediately summons the nursing staff if the patient requires assistance.

  • Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment. Never leaves monitor station unattended if patients are being monitored.

  • Provides patients with explanations as appropriate.

  • Maintain documentation.


  • Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.

  • Participates in collaborative identification of and reporting of safety issues.

  • Assures the patient’s environment is safe. Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge nurse or Primary nurse.

  • Other

  • Functions in role of CNA when there are no patients to be monitored via continuous video monitoring.


  • Current, unrestricted Nurse Aide Certification or successful completion of a Nursing 101 course at an accredited nursing school program.


  • Previous experience in a hospital environment preferred.

  • Previous direct patient care experience preferred.

    PHYSICAL REQUIREMENTSM - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

Apply Now (