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Highland Hospital Patient Registration Associate in Rochester, New York



Patient Registration Associate

Department/Cost Center:

891 - FM Practice

Job Description:

*This position is located at 777 S. Clinton Avenue. This position is 40 hours per week, Monday-Friday, 8:30am-5:00pm.

Primary assignment to a specific suite or in a float capacity which may change to meet the needs of the department. Provides office support including greeting patients and visitors, verifying patient demographics and insurance eligibility and coverage, utilizing numerous software applications, scheduling appointments and referrals, handling point of service collection, coding and batching of encounter forms, and providing support to the suite and department. Interacts with patients, fellow co-workers and providers in a positive and professional manner. Ensures all patient and departmental needs are met.

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Job Requirements:


  1. Education: High School diploma or GED (Associate’s Degree preferred); or equivalent experience.

  2. Experience: 1 year of experience as a Medical Secretary in an outpatient medical practice setting preferred; or a Medical Secretarial Certification or Degree preferred.

  3. License/Certification Required: None

  4. Skills: Computer experience, medical billing and terminology required.

Employment Status:



40, 8:30-5

Posting Title:

Patient Registration Associate



Work Shift:


Area of Interest:


The Hospital is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.