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Monroe Community College School Specialist II, Social Sciences & Global Studies in Rochester, New York

Location: Rochester, NY Category: Professional Staff Posted On: Thu Oct 14 2021 Job Description:

Summary and Purpose of Position:

The Schools @ MCC serve as an academic home for students through a highly collaborative team approach to student success. Reporting to the Director, Schools and Integrated Pathways, the School Specialist is focused on the successful onboarding, retention, and completion of students, with particular emphasis on those in his/her/their respective School. The School Specialist supports MCC's Schools and Guided Pathways model through various engagement strategies and activities that aim to connect students to the College and their School.

Primary Functions:

  • Collaborate with Dean, School of Humanities & Social Sciences; the Director, Schools and Integrated Pathways; faculty liaisons, faculty, and staff within the school on onboarding, retention, and completion efforts.

  • Maintain a thorough working knowledge of academic programs and pathways within the School of Social Sciences & Global Studies, including career and transfer options.

  • Provide academic advisement and career exploration/coaching to students in the School of Social Sciences & Global Studies.

  • Maintain an advising caseload of Liberal Arts: General Studies students in the School's pathways.

  • Connect students with appropriate campus resources.

  • Collaboratively support Student Services initiatives and activities related to onboarding, retention, and completion for new and continuing students as designated by Dean or Director.

  • Work with college systems and software to maintain and manage caseload advising activities and interventions, including responding to alerts and maintaining/reporting up-to-date documentation related to caseload of School students.

  • Report on the persistence, retention, and completion objectives of students within the School of Social Sciences & Global Studies on a consistent basis.

  • Provide support in onboarding, retention, and completion activities and interventions, including Satisfactory Academic Progress appeals.

  • Collaborate with faculty liaison, Dean, and the Director, Schools and Integrated Pathways, to develop and execute School events.

  • Lead School Student Success Collaborative.

  • Provide specialized support to Schools staff in areas such as web-support, data and reporting, development of marketing materials, online professional development, or in-person training materials.

  • Other duties as assigned.

Secondary Functions:

  • Attend School/Division meetings as required, and department meetings within the School as appropriate.

  • Serve on college-wide and School committees.

  • Collaborate with the Director, Schools and Integrated Pathways, and faculty liaison to provide training and support for School faculty on advisement processes and techniques.

  • Provide coverage for other specialists as needed.

MCC Expectations:

  • Adheres to the College Code of Conduct.

  • Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.

  • Maintains technological competencies utilized by the College.

  • Commits to the philosophy of a comprehensive community college.

  • Commits to professional growth which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

    Job Requirements:

Required Qualifications:

  • Associate's degree from an accredited institution.

  • Two years' experience with student advisement.

  • Strong understanding of college student development and ability to educate School students on navigating the higher education system.

  • Ability to work in a collaborative manner.

  • Possess a strong understanding, or willingness to develop a strong understanding, of campus resources and knowledge of where to refer students.

  • Possess a solid understanding, or willingness to develop an understanding, of transfer programs common to the School, as well as a basic knowledge of transfer advising information (e.g., SUNY General Education requirements, core requirements at transfer schools, common pre-requisite courses, etc.).

  • Excellent written communication skills.

  • Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or a commitment to do so as a faculty member at the College.

  • Ability to work independently.

  • Ability to work occasional evenings/weekends.

  • Commitment to supporting an equitable and inclusive campus environment

  • Evidence of commitment to the philosophy of a comprehensive community college

  • Evidence of proficiency with technology

Preferred Qualifications:

  • Bachelor's or Master's degree.

  • Experience working with students in the higher education setting.

  • Demonstrated excellent communications and inter-personal skills especially with students.

  • Willingness to develop familiarity with career paths related to assigned School.

  • Proven experience working with culturally, economically, and academically diverse students.

  • Knowledge of Banner, Blackboard, DegreeWorks, and Starfish.

  • Commitment to continuous professional development and training.

  • Experience with computerized student record management.

  • Bilingual and able to read, write, and speak Spanish or other languages proficiently.

    Additional Information:

    Notice of Non-Discrimination (

    Annual Campus Security & Fire Safety Report (