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KPH Healthcare Services, Inc. Supervising Pharmacist - Long Term Care in Rochester, New York


For over 50 years, the HealthDirect team has been dedicated to the unique pharmacy needs of individuals residing in Long-Term Care (LTC) facilities such as nursing homes and assisted living facilities, as well as correctional facilities and group homes.”. On a daily basis our team provides prescription medications, over-the-counter products, clinical consulting services, and specialty pharmacy services to more than 50,000 residents.

HealthDirect is a division of KPH Healthcare Services, a billion dollar, 100% employee owned provider of pharmaceutical and healthcare services. KPH is comprised of four divisions – Kinney Drugs, ProAct Inc., HealthDirect and Noble Health Services. The family of KPH Healthcare Services began with Kinney Drugs retail in 1903. All KPH family company values stem from Kinney’s long-standing commitment to trust and community-minded health solutions.

As a team, HealthDirect has achieved significant growth. Over the past 6 years we have grown from four pharmacies in two states to 20 pharmacies across eight states. Our team has grown to over 900 employees and we are looking to add another – possibly you!

Scope of Responsibilities: Oversees the day-to-day operations of the Pharmacy department. Responsible for the training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. Relies on experience and professional judgment to plan and accomplish assigned tasks and goals.

Job Summary: Responsible for the implementation and adherence to the Kinney Standard of Practice as it relates to the provision of the highest quality health care service to our customers. Responsible for the overall management of the Pharmacy Department


Job Duties:

  • Responsible for adherence to the Kinney Standard of Practice to dispense prescriptions and service customer

  • Responsible for the performance of all quality assurance steps to insure a technically accurate prescription is dispensed. Reports dispensing incidents in a timely manner, in accordance with company guidelines

  • Responsible for the adherence to all State and Federal guidelines governing the practice of Pharmacy

  • Oversees and is responsible for the initial submission, resubmission and collection of all third party claims

  • Responsible for the management and balancing of the pharmacy inventory to insure maximum turns while still remaining in-stock for customer needs. Oversees the transmitting, processing and receiving of orders to and from the Kinney Warehouse and additional suppliers as needed

  • Oversees and is responsible for checking pharmacy inventory for outdates and processing of all returns

  • Insures prescription files and other manual records are maintained in accordance with all state and federal guidelines

  • Insures in-store pharmacy technology is being used to its fullest potential to insure a maximum return on investment of the technology and life span

  • Insure outstanding customer service is exhibited by all employees at all times

  • Insure all loss Prevention policies are followed by all employees and report deviations from said policies to Loss Prevention

  • Assist in the implementation of all corporate pharmacy marketing, advertising and promotional programs are fully executed and implemented

  • Oversees the maintenance of the pharmacy department to insure a clean, professional environment that protects customer and employee safety

  • Maintains and develops professional relationships with doctors and others in the health service professions

  • Maintains an awareness of developments in the Pharmacy and Health Care Services fields that relate to job responsibilities and integrates them into own practice

  • Maintains confidentiality regarding all patient information

  • Facilitates communication between professional staff and pharmacy personnel

  • Assists in the development of an annual pharmacy department operating budget, and operate the pharmacy department within the budgetary guidelines

  • Interacts with Facility Manager in the appropriate completion of hiring practices, performance reviews and disciplinary actions of pharmacy department personnel.

  • Responsible for the assignment of duties and assisting in the scheduling of Pharmacy staff to insure payroll and productivity budget guidelines are met

  • Responsible for the training and development of all pharmacy department personnel necessary to perform duties. Assist in the communication of corporate goals to all pharmacy department personnel

  • Attend and actively participate in all HealthDirect required training/management programs, as requested by Supervisor

  • Interface with various auditors and outside agencies, as needed

  • Oversight responsibilities to insure facilities are compliant with all state and federal regulations and requirements

  • Responsible for completing all mandatory and regulatory training programs

  • Perform other duties as assigned



  • Minimum: BS or Pharm D degree in Pharmacy


  • Previous experience as a Pharmacist

Special Conditions of Employment:

  • Criminal background check and/or drug test

  • Initial and continuous exclusion and sanction/disciplinary monitoring

Job Requirements:

  • Posses and maintain a valid State License and current registration to practice Pharmacy

  • Ability to stand/walk throughout majority of shift

  • Successful completion of a pre-employment and/or random drug screening test

Required Training:

  • HIPPA Privacy Course

  • HIPPA Security Course

  • Fraud, Waste, and Abuse Course

  • HIPPA Privacy CE Mastery Exam

  • HIPPA Security CE Mastery Exam

  • Fraud, Waste, and Abuse CE Mastery Exam

Job Skills Required:

  • Strong customer service and communication skills

  • Strong Organizational skills

  • Basic keyboarding skills

Management Skills Required:

  • Customer Service: Must provide timely and accurate responses to all business associates and customers

  • Planning: Must develop effective plans, objectives and goals that achieve desired results in a timely manner

  • Organization: Must organize work in a systematic way, establish clear lines of responsibility, and delegate effectively

  • Communication: Must write and speak clearly and effectively at all levels, listen and be attentive to others

  • Decision Making: Gather, analyze data and make and/or implement effective decisions in a timely manner

  • Technology: Must use technology to its fullest potential to achieve department and corporate goals

Leadership Skills Required :

  • Leadership: Gains acceptance of ideas and accomplishes goals through subordinates, peers and teams

  • Personnel Development: Selects, trains, coaches and develops associates and teams for peak performance

  • Team Work: Must strengthen team performance by sharing information, establishing guidelines and celebrating success

  • Empowerment: Demonstrates positive and active ownership of one’s responsibilities and fosters the same in others

  • Employee Relations: Provides and solicits constructive feedback, evaluates performance and takes corrective action

Behavioral Traits :

  • Intuitive/Open minded: Must be able to see opportunities, develop and implement creative solutions to complex problems

  • Achievement Drive/Commitment: Driven to achieve goals, objectives and results. Fosters a culture of continuous improvement

  • Positive/Supportive: Inspires and shows faith in others, builds a positive and supportive work environment

  • Flexibility: Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure

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Job Locations US-NY-Rochester

Posted Date 2 weeks ago (9/15/2020 3:26 PM)

Requisition ID 2020-5679

# of Openings 1

Category Pharmacist

Location : Location US-NY-Rochester