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Catholic Health Services Patient Reg Specialist in Rockville Centre, New York

Patient Reg Specialist Facility:Mercy Medical Center Location:Rockville Centre, NY Department:Patient Access Category:Administrative / Business Support Schedule:Full Time Shift:Evening shift Hours:3pm-11pm ReqNum:6035107

Patient Registration Specialist-Patient Access

Rockville Centre, NY


Explore a career with Mercy Medical Center, a 375-bed not-for-profit hospital and member of the Catholic Health Services of Long Island that has been serving the healthcare needs for the residents of Nassau County and its surrounding areas since 1913. Ranked among the top hospitals in New York State, Mercy offers a NYS designated Stroke Center, Breast Imaging Center of Excellence, Level III Neonatal Intensive Care Unit, and has received Pathway to Excellence designation from the American Nurses Credentialing Center the only hospital in the region and one of only two in NY State to receive this prestigious award.

The Patient Registration Specialist is responsible for registering patients in, gathering complete data necessary to assure timely reimbursement, collects out of pocket insurance fees and completes accurate registrations.

Responsibilities include:

Interviews patients efficiently and courteously to obtain pertinent demographic and insurance information

Secures signatures to ensure timely reimbursement as well as ensuring consents are signed specific to service being rendered

Completes a proper patient search for new and prior hospital visits to properly identify the correct patient and prevent duplication of medical record numbers

Scans insurance cards, scripts, patient identification and all pertinent documentation.

Ensures insurance verification is completed via Relay, phone, fax or insurance website

Appropriate authorization and/or referral information is obtained per Managed Care guidelines; all pertinent information is documented in notes and entered into the appropriate registration fields.

As part of Revenue Cycle management, collects co-payments, co-insurance, deductible and self pays at point of service

Qualifications include:

High School diploma, some college or equivalent education required

Previous registration, medical insurance background, medical terminology and knowledge of CPT codes required

Excellence in customer service, interview and data accumulation skills, computer/keyboard skills and internet knowledge


A Member of the Catholic Health Services of Long Island

An Equal Opportunity Employer M/F/D/V

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