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Spectrum Health and Human Services Clinician - Crisis Centers in Springville, New York

Agency Profile:

Spectrum Health & Human Services respectfully partners with adults, children and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.

Positions Available

  • 27 Franklin Street, Springville: Full-time

  • 58 West Buffalo Street, Warsaw: Full-time


    Provides Crisis Assessment and Behavioral Health Treatment Services to individuals with substance use disorders, mental health disorders and/or co-occurring disorders who present for services at the Crisis Center. Responsible for assessment of clients, development and implementation of an Individualized Action Plan. Provides Individual, Group, Family and Crisis Treatment Services as appropriate. Also is responsible for referral to other appropriate services and coordination with other service providers. Performs related tasks as required.


  • Works collaboratively with other staff who make up the crisis response team.

  • Knowledge and demonstration of agency core values in day-to-day activities

  • Meets documentation timeliness standards

  • Demonstrates ability to effectively use technology and appropriate use of support

  • Follows Agency policies and procedures

  • Completes yearly update trainings

  • Handles crisis presentations and performs initial assessments commensurate with regulatory requirements

  • Develops and reviews client individual action plan, objectives and methods consistent with assessment of problem

  • Conducts individual, group and family sessions as appropriate to a crisis center setting.

  • Coordinates services with other staff and other agencies

  • Implements established treatment plan and provides assigned professional interventions

  • Contacts collaterals and family members to encourage their participation in client’s treatment as well as their own treatment, if needed

  • Serves as resource person/consultant to other service providers in identifying clients for referral and works cooperatively with other providers to assure linkage of clients with appropriate services

  • Prepares reports, maintains clinical files, participates in training and provides statistical materials

  • Assures that advocacy, linking, expediting and related activities are carried out as needed

  • Performs other duties as assigned


    Must possess one of the following:

  • Credentialing as a Certified Alcoholism and Substance Abuse Counselor and five (5) years’ experience

  • Licensure as a Social Worker and two (2) years’ experience

  • Certification as a Rehabilitation Counselor and two (2) years’ experience

  • Limited Permit or Licensure as a Mental Health Counselor and two (2) years’ experience


  • Master’s Degree preferred commensurate with required licensing

  • Educational qualifications must match regulatory requirements


  • Experience must match regulatory requirements

  • Preferred: One (1) year experience in Human Services working with a population of individuals with Serious Mental Illness (SMI) or substance use disorder (SUD)

    Must possess a valid Driver’s License with an acceptable driving record.

    Proof of COVID-19 vaccine required. Consistent with state and federal law, requests for reasonable accommodations will be considered