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Community Health Action of Staten Island Trauma Services Specialist in Staten Island, New York

Trauma Services Specialist

Staten Island, NY ( • Prevention & Intervention

Job Type



Title: Trauma Services Specialist

Department: Prevention

Reports To: Trauma Services Manager

Location: 26 Bay Street, Staten Island, NY 10301

Position Status: Full Time

FLSA Status: Non-Exempt

Pay Rate: $35,000-40,000 annually, commensurate with experience; excellent benefits package

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI serves the most vulnerable individuals, families, and communities with critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – the poor and working poor, low-income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community.


The Trauma Services Specialist will assist Trauma Services Manager to plan, organize and lead structured client and provider Domestic Violence (DV) workshops and trainings. The Trauma Services Specialist is responsible to provide case management, linkage, and navigation for Domestic Violence survivors. This includes intake screening, safety planning, sexual and reproductive health education, and linkage and navigation services for all program participants. The Domestic Violence and Trauma services are co-located. Services are provided at two different CHASI locations, including 26 Bay Street Site as well as the Staten Island Family Justice Center. The Domestic Violence Specialist will also assist Trauma Services Manager with the Case Management of Status Neutral (SNC) Prevention clients.


  • Conduct initial intake screening, safety planning and initial risk assessments tools.

  • Determine client’s immediate needs and complete service plan accordingly.

  • Provide information, referral, and advocacy to clients served.

  • Link and refer clients to appropriate services with on-and -off site Family Justice Center partners.

  • Provide DV and sexual health education to victims of domestic violence.

  • Conduct DV presentations and trainings to clients and providers.

  • Work with on-site and off-site partners to schedule client’s appointments.

  • Document client’s interactions in all assigned databases.

  • Assist Trauma Services Manager with preparation and facilitation of group sessions.

  • Provide case management services as needed.

  • Coordinate services designed to integrate substance abuse treatment, mental health and other recovery support services for all program participants.

  • Attend regular and mandatory team, department meetings, trainings, and contractor-facilitated provider meetings.

  • Follow up on linkages for Pre & Post-Exposure Prophylaxis (Pep and PrEP) clients.

  • Perform all functions in alignment with CHASI’s mission, vision, and core values.

  • Other duties as assigned.



  • Bachelor’s degree in health, human services, education, or related field, and/or at least 2 years of relevant experience in the human service fieldrequired.

  • The preferred candidate will have experience and knowledge working with domestic violence survivors; previous experience in trauma informed care and case management strongly preferred.

  • Bilingual (English/Spanish) fluency preferred

  • Effective oral & written communication skills

  • Strong organizational & problem-solving skills

  • Ability to adapt to multiple and changing priorities

  • The ideal candidate will be a problem solver, creative, and culturally sensitive to diverse needs of community.

  • The candidate will have the ability to assume leadership roles. Teamwork and ability to work with others essential.

  • Willingness to preform home visits to clients who are home-bound.

  • Ability to work evenings and/or weekends required.

Please Note: As a public health organization, Community Health Action of Staten Island is now requiring all employees to be vaccinated against COVID-19 unless they have a qualified medical or religious exemption; if selected for the role you must have at least one dose of the vaccine to begin employment.

Equal Opportunity Employer