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T-Mobile Sr Technician, Field in Syosset, New York

Acts as a technical leader within and outside his or her immediate team. Responsible for mentoring and developing more junior technicians in technical theory, application, and operational discipline. Takes on technical and project-related escalations, providing appropriate levels of communication of the scenario to the appropriate audience. The Senior Technician has an advanced understanding of theory and application related to project management, radio access networks, backhaul to sites, disaster recovery planning and response, data services, and location-based services. The Senior Technician has a solid understanding of theory and application related to network design, capacity planning, power systems AC/DC, and grounding.

What you’ll do in your role.

  • Technical support: Provides technical direction and support within and outside immediate team. Provides technical support and direction in network performance initiatives, outage resolution and identifies day-to-day improvement opportunities. Actively influences peers and others toward achieving common goals.

  • Project management: Leads key projects/initiatives, providing day-to-day guidance to more junior technicians assigned to each given project/initiative. Highly organized, effectively reporting progress, challenges, resolution plans, and overall status appropriately.

  • Operations: Identifies, researches, and develops process improvements and recommends them to management for implementation and assists junior technicians in doing the same. Uses in-depth knowledge to provide input on process improvements related to maintenance and repair activities. Creates job aids, scopes of work, method/statement of procedure, and helpful tools such as scripts.

  • Continuous learning: Creates training material and facilitates training to peers routinely. Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to maintain proficiency on company values and organizational requirements.

The experience you’ll bring.

  • Vocational/Technical Training

  • 4-7 Years: Wireless Telecommunications Or Other Related Experience.

  • Leadership

  • Microsoft Excel

  • Communications

  • 4-7 Years: Experience In Switch Operations And Maintenance, With A Proven Track Record Of Success.

  • RF Engineering

  • Radio Frequency Engineering

  • Electronics

  • Microsoft Office

  • Communication

  • Attention To Detail

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • Two-year vocational degree in a technical discipline or equivalent experience.

  • Must have and maintain a clean driving record & driver’s license

  • Meet the minimum DOT medical standards under 49 CFR Part 391.

  • Ability to drive cars, trucks, or other equipment.

  • Work day, afternoon and graveyard shifts, weekend shifts, on-call, and Holidays.

  • This position requires mobility (standing, walking, climbing, etc.); the ability to get from one place to another; bending, turning, twisting of your neck or at the waist; squatting, crawling, and kneeling; balancing and maintaining equilibrium; being able to feel, grasp, reach with hands and arms (outwards and/or upwards).

  • Lift, carry, push or pull objects weighing no more than 75 pounds.

  • Climbs stairs or stepladders to reach equipment and cable trays.

  • Work in all weather conditions and in remote areas.

Position details

Req ID: 182671BR

Department: Engineering

Travel Required: No